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Quality Inn at Albany Mall

2.5 star property

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Photo gallery for Quality Inn at Albany Mall

Lobby
Seasonal outdoor pool, pool umbrellas
Free daily buffet breakfast
Free daily buffet breakfast
Premium bedding, down comforters, Select Comfort beds, desk

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
806 N Westover Blvd, Albany, GA, 31707
  • Albany Square
    ‪3 min walk‬
  • Phoebe Putney Memorial Hospital
    ‪5 min drive‬
  • Albany Museum of Art
    ‪6 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪11 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Business Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, down comforters, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Pet friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (665)
The price is $75
per night
$92 total
includes taxes & fees
Mar 13 - Mar 14
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About this property

Quality Inn at Albany Mall

Albany hotel with free breakfast
This hotel features a fitness center, a 24-hour business center, and a hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Select Comfort beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Quality Inn at Albany Mall provides a hot tub and a fitness center. Wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Quality Inn at Albany Mall has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Quality Inn at Albany Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 164 out of 523 reviews
Rating 8 - Good. 128 out of 523 reviews
Rating 6 - Okay. 89 out of 523 reviews
Rating 4 - Poor. 62 out of 523 reviews
Rating 2 - Terrible. 80 out of 523 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here a week and had no problems. They cleaned the room daily, which does not happen in every hotel, so extra points for that! Right by the mall and other stores and lots of food so it’s worth it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Allyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I like to stay here even though we’re local. This is one of the properties that we stay in the most during severe weather. The location is convenient and their shopping and food in the area along with it being in walking distance of shopping in the mall. It’s not in one building like some other properties, meaning that if there is severe weather, you cannot go to the lobby and get breakfast without going outside. There is a refrigerator and microwave in the room so for the price we are always satisfied.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with nice staff. The rooms are decent size, and not difficult to get things you need from staff. Not too noisy and in a convenient area. A little pricey for me, but fine place to stay.
Stayed 4 nights in Nov 2024

2/10 Terrible

James Y

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
The room was lacking in cleanliness. Bathroom floor was not clean, dust and trash were behind the bed. The curtains were nasty and dirty with big stains. I expected better. I will not stay there again and will not recommend to anyone. Hope the other Quality Inns are not like this one. If we could get our money back, I would. Horrible,Horrible stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Francis

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Listed as having ahot tub on your site, no hot tub!!!! After a long day of motorcycle riding, we booked this room because of hot tub!!!!! Very disappointed 😞
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness
Roach is crawling up the wall bed, uncomfortable
Stayed 2 nights in Nov 2024

2/10 Terrible

Ora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Quality inn I have ever stayed in. It was extremely filthy. I believe the bed might’ve had bedbugs. The phone did not work. Most of the plug outlets did not work. The shower was filthy. The toilet seat was filthy with pubic hair on the toilet seat and it looked as if all they did was come in and maybe change the sheets. I felt disgusting after staying here and I have rashes on my legs .I will not be coming back.
Stayed 1 night in Nov 2024

4/10 Poor

Ronald Keith

Disliked: Amenities, property conditions & facilities
I've stayed here several times, and this last time was it. No pool, no hot tub! There is a pool, never opened. Staff wasn't any help. Advertisement said hot tub, not one. Breakfast was the same every day. Found mold on a piece of bread. Not much to say about here, won't be back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Amenities, property conditions & facilities
I seen them updating the property and the location fit for my needs and access to the highway.
Stayed 1 night in Oct 2024

8/10 Good

Gala

Liked: Cleanliness, staff & service, amenities
Quite
Stayed 2 nights in Oct 2024

2/10 Terrible

Danny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Room Condition and Awful Stay
The room was outdated and had rusty lamps and stained walls. We kill two spiders inside the room. The TV remote control was held together by black electrical tape. The room was overpriced for the condition of the room. Breakfast was poor. White paper towels were used as napkins in the breakfast area. This will be my last stay at this hotel and any other Quality Inn.
Stayed 2 nights in Oct 2024

2/10 Terrible

Torrice

Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T STAY HERE! Nasty, mildewed mess. Came for ASU homecoming weekend. Only stayed here because everywhere else was full. It was disgusting. Black mold in the shower. Brown stains that looked like poop on the window curtains, just awful. And the overall smell will make you gag. Then they had the nerve to make the room key unusable an hour and half BEFORE check out time. We were leaving anyway at 10:00, check out is at 11:00. But the key stopped working around 9:30, had to have housekeeping let us back on the room to make sure we had everything out. Ridiculous! Save yourself, don’t stay. Ugggh. Gross, just gross. If I could give negative score numbers, it would be -10.
Stayed 2 nights in Oct 2024

4/10 Poor

Anthony

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
So I liked the location. It was close to restaurants and shopping that was walking distance. I did not care for some of the people in the parking lot that was soliciting. I did not care for the TV that was in my room that would turn off on its own every 10 to 30 mins. I did see bugs. The caulk in the showers also had mildew
Stayed 3 nights in Oct 2024

2/10 Terrible

Marlayne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse stay ever‼️
Filthy conditions. The night front desk clerk stated “ain’t no getting ya money back!” Totally unprofessional. Rundown establishment. Only positive about our stay was the polite gentleman at checkout w/ his cool Jeep!
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom door was falling apart. And all the metal lamps were rusted.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool closed on 90 degree day 😰
Pool was closed on a 90 degree day?!!!! This is the main reason I booked here! Very disappointed
Stayed 1 night in Oct 2024

6/10 Okay

Myriam

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Benjamin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were in Florida for one week due to the military when the hurricane resulted in evacuations, we were not from the area and the closest place that we could find was in Albany Georgia. We traveled several hours, A 4 1/2 hour drive turned into over 12 hours and the traffic was bumper-to-bumper. They called us and said if we were not there before midnight that we cannot have a room which was out of our control. They ended up letting us come in after midnight however, they told us that we may not have the room that we requested for the next two nights only one night we went to the room and there was garbage in the room. There was food, bottles, dip, cans, in a drawer, like no one had ever cleaned the room. There were hairs on the shower. It had a smell of urine in the room , and the linens had a odor so we just decided to not stay the complete night stay. Initially, the staff was rude, but then they weren’t as bad however, the conditions of the hotel is terrible. All this result of us have to drive all the way to Atlanta to find a room we were displaced from our home as well as many others, but it was a terrible place to stay.
Stayed 2 nights in Oct 2024

4/10 Poor

John

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
Way over priced for hotel quality. Taking advantage of people evacuated from Hurricane Milton.
Stayed 1 night in Oct 2024

2/10 Terrible

Benjamin

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
The room is very dirty. There was garbage inside of drawer in the room to include food and hair in the bathtub. It smelled like urine the sheets had an odor.
Stayed 1 night in Oct 2024

6/10 Okay

Charles

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Didn't like TV system. Toilet lid broken. WiFi didn;t work. Otherwise, room real clean, parking very convenient..
Stayed 1 night in Oct 2024

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024