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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
Indoor pool
Exterior
View from property
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • New York State Capitol Building
    ‪2 min walk‬
  • MVP Arena
    ‪4 min walk‬
  • Hudson River Way
    ‪6 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

7.4 out of 10
Good
(35 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

7.2 out of 10
Good
(33 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Hampton Inn & Suites Albany-Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1001)
The price is $161
per night
$184 total
includes taxes & fees
Mar 6 - Mar 7
Hampton Inn & Suites Albany-Downtown

About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 330 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 126 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Liked: Room comfort
Disliked: Staff & service
Gina
The refrigerator wasn’t defrosted. There were only 2 towels when I booked room for 2 adults.Hallways needed carpets cleaned. The restaurant hours were very limited. I had charges on my bill at checkout that I did not incur and am still waiting for a resolution.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Close to MVP arena. Nice hotel. Staff very nice and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Dawn

Liked the location in proximity to MVP arena. Didn’t like that our room was outdated and hot
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Traveled with partner
No stairways so elevators always had long line. Room too hot. No hairdryer .
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Amenities, property conditions & facilities
Property and room was beautiful. Staff had a long line at check in at 4 pm. One staff left for break.
Stayed 1 night in Nov 2024

2/10 Terrible

Giselle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not to happy
I love the Hilton and I am so disappointed in my stay this time the staff was amazing but my room 621 smelled like a wet basement and there were some cobwebs in bathroom it just didn’t feel like the Hilton normally when I travel I look for Hilton hotel because I know we will have a clean comfortable room when I called front desk about my complaint girl was very polite but made no other accommodation other than offer us breakfast i spent over 200 for one night to sleep in what it felt like a gross basement I’m not to satisfied at all and feel as though things should be made right for my self and family
Stayed 1 night in Nov 2024

10/10 Excellent

Sysay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff it seems like they're short staffed with housekeeping. There was a lot of plates and trash left out on the hallway in front of the rooms. Other than that the room was clean and comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Jerome

Liked: Staff & service
Disliked: Property conditions & facilities
Some lights didnt work, holes in wall, paint is chipped
Stayed 1 night in Nov 2024

8/10 Good

Gian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Stayed 1 night in Oct 2024

2/10 Terrible

Danielle

Traveled with family
Disliked: Cleanliness
Stayed here this last weekend for an overnight trip with my kids. The check in was quick and easy but we were not given any information. We asked about the hotel restaurant for dinner as we were in a rush to make a show time. We were told it “might be quick”. We sat in the bar area for over ten mins before we even saw anyone who worked there. Many other patrons were already waiting longer. None of the other worker for the front wanted to help figure out where the restaurant staff was. We then found our room and walked through a hallway of dirty dishes including full glasses of wine lining the halls. Our room was tidy but not clean. The beds were comfortable. The next morning the halls were still lined with the same dirty dishes. I attempted to take my kids swimming early as they were excited that the pool opened early , but when we got there the water was cold and the room was 68 degrees. Definitely tried but were shivering and cold within minutes. I asked the staff if this was the normal temp and they told me they would alert maintenance. We were told to try back soon , no apologies offered. An hour later the temp was the same and we checked out . The people working tried their best but clearly they are not trained in hospitality and were very very understaffed - which is not their fault .
Stayed 1 night in Nov 2024

8/10 Good

Kristy

Traveled with partner
Liked: Staff & service
The location and staff were great. The bathroom had mold on the ceiling and in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Cynthia, Hartsdale

Traveled with family
Disliked: Amenities, property conditions & facilities
The AC did not work even after calling the engineer to fix it so we slept with the windows open. The phone in our room wouldn’t work so we had to go downstairs to ask the front desk when we needed help. Shower did not drain properly
Stayed 2 nights in Nov 2024

8/10 Good

Kawattie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower water was not warm enough for me and also the pool was not sufficient warm the few people they went in could only stay 10 minutes.
Stayed 1 night in Nov 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an accessible room that was dingy. There was no toilet paper in the bathroom and the hallway light was a single lightbulb with no shade. No matter what we did when we took showers water got everywhere. There were dirty dishes in the main hallway the entire time we were there (2 nights). We were there for a large conference and the organizers have said that they will never go back to that hotel. You would think that the name Hilton would mean more than we got. Very disappointed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Douglas

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
hotel is old and in need of updates. the most dated and absolete Hilton i have stayed at.
Stayed 1 night in Nov 2024

6/10 Okay

carly

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel reminds me a lot of many hotels built around the same time frame, late 80s maybe early 90s - the property is huge, just tired and run down. The woman at the front desk when we arrived was the shining star of our experience. Got us a crazy early check in and free breakfast for my tired and hungry family. Apart from that if you’ve been to any small city hotel like this one you’ve been to them all. Fine for what it was; will only be returning again if necessary for work training as was this trip.
Stayed 1 night in Nov 2024

4/10 Poor

Jaclyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid extra for the bathtub rather than a standup shower, however the bathtub was completely full of hair including sticking out of the drain and all over the tub, clearly an indication that it hadn't been cleaned, and I didn't bring cleaning spray with me obviously, so I didn't take a bath, which I made sure to have because of my back injury after a long drive I wanted some sort of pain relief before I attented an event in Albany I drove up for from New Hampshire. Multiple lightbulbs weren't working so the room felt dark and raw, I couldn't see in the mirror to get ready for the event, trash was on the floor from previous guests, there wasn't any soap In the bathroom or trash bags in either trash bin.. I eventually talked to the front desk after returning from my event, and she apologized, told me that she has had similar experiences while traveling, and she gave me trash bags and soap. Unfortunately the trash bags did not fit the trash, they were the same size as the ice bucket bags. The TV remote control batteries were dying so it was tedious flipping through the channels. It was just not at all a cozy experience, it was dirty and dark and didn't come with the bathtub I needed for back relief, which had cost me extra to include
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part, it was clean but we did find a candy wrapper under the bed and what looked like a sauce on the wall. The water pressure in the shower was terrible. Everything else about the stay was awesome.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024