Hilton Albany

3.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Albany

Exterior
Indoor pool
View from property
Premium bedding, down comforters, pillowtop beds, in-room safe
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • New York State Capitol Building
    2 min walk
  • MVP Arena
    4 min walk
  • Hudson River Way
    6 min walk
  • Albany, NY (ALB-Albany Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 per person
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 335 out of 1002 reviews" "
Rating 8 - Good. 198 out of 1002 reviews" "
Rating 6 - Okay. 196 out of 1002 reviews" "
Rating 4 - Poor. 142 out of 1002 reviews" "
Rating 2 - Terrible. 131 out of 1002 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Latoya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

MUSUNG

Stayed 1 night in Jul 2024

6/10 Okay

Jason

Stayed 1 night in Aug 2024

4/10 Poor

Kelsey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While it was convenient that the property is right downtown with parking attached, this room was much less than I expected, having higher expectations for Hiltons. The staff were very polite and helpful, but our room was damp, the toilet was constantly running, some of the toiletries in the shower had fallen off the wall, the floors were NOT cleaned, AND there was a big hole in the closet door. I have worked in high-end hotels for the past 8 years so I have at least some idea of what it takes to run one, it appears to have significant maintenance and housekeeping apathy issues. I'll likely choose not to book Hiltons in the future.
Stayed 1 night in Aug 2024

10/10 Excellent

Amerra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

nafeeza

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

nafeeza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Unfortunately the property is old and falling apart. If it’s not the toilet bowl, it’s the sink or outlets. Peeling paint on ceiling. Was very disappointing
Stayed 1 night in Aug 2024

10/10 Excellent

Monique

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Amenities
Restaurant pricing was very high.
Stayed 1 night in Aug 2024

4/10 Poor

Hilary

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This was our second stay at the Albany Hilton, not our favorite stay to say the least. Our check-in was fabulous, we were even able to check in a bit early, and the young woman was very pleasant and helpful. Unfortunately there is a huge lack of luggage carts available. We eventually found one when we were checking in but we were unable to find any for when we checked out forcing us to lug all of our belongings down from the 10th floor. The lack of cleanliness in our room was beyond disappointing, it was disgusting . There was feces behind the toilet handle when we used it. With that being said, I can’t imagine that the toilet had been cleaned by housekeeping as well as several other objects in the rooms. There was barely enough toilet paper, tissues or towels for two guests to stay the one night. Especially because I had to use most the paper products for the cleaning as well as a pack of wet ones that I fortunately had with me. I called the front desk and requested more tissues and toilet paper to be left at our door and nothing was ever brought to us. I was unable to get anyone to pick up at the front desk when I called using the hotel’s room phone. After several attempts I finally switched over and used my cell phone to call and they picked up immediately. With all that being said, we are hesitant to book at this Hilton again for our upcoming trip to Albany.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Slow front desk service, manager would walk away from a lineup at front desk and would not offer assistance. Web site said restaurant served 3 meals per day but actually only provided an expensive breakfast. Couldn’t get out of the parking garage without assistance. No towels at the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Pittsfield

Liked: Cleanliness, property conditions & facilities
EXCELLENT
Stayed 1 night in Aug 2024

8/10 Good

Madeleine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was not super cheap however parking and breakfast were not included. Staff were not always the most helpful, for example I left something in a room and they were unable to check for me as there was now new people in the room. No one contacted me after either.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorraine

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Liked: Cleanliness, property conditions & facilities
Parking charge, stained carpet in room. Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Shahzaib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and comfortable, the wondow view is very nice in the morning.
Stayed 1 night in Aug 2024

4/10 Poor

Ezgi Ceren

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

2/10 Terrible

Marpu

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying during the exam and was terrible.
Stayed 3 nights in Jul 2024

2/10 Terrible

Majid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Christian

Stayed 1 night in Aug 2024

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here to meet friends. I was so happy with our stay! The rate was very affordable and my room was spotless. There was a little wear and tear around the edges — some bubbly peeling paint on the bathroom ceiling, for example — but the furnishings were updated and comfortable. We enjoyed walking around the neighborhood, which has a great beer hall and some other restaurants and historical markers. Would come back again.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024