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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
View from property
Reception
Exterior
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • MVP Arena
    ‪4 min walk‬
  • The Egg
    ‪7 min walk‬
  • Albany Capital Center
    ‪8 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites Albany-Downtown

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1180)
The price is $199
per night
$228 total
includes taxes & fees
Apr 14 - Apr 15
Hampton Inn & Suites Albany-Downtown

About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 383 out of 1167 reviews
Rating 8 - Good. 245 out of 1167 reviews
Rating 6 - Okay. 221 out of 1167 reviews
Rating 4 - Poor. 166 out of 1167 reviews
Rating 2 - Terrible. 152 out of 1167 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and well kept property.
Stayed 1 night in Sep 2024

6/10 Okay

Crystal

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

STACEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, friendly staff, good amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very polite. Hotel itself was very clean. Only bad thing I can think of was the heat/ac in the room. With it being winter, the ac wouldn’t cool. But that was no big deal. We just like to sleep with a little air flow. Definitely a good choice when going to the MVP arena. And a bonus. Nothing seemed to be open nearby to grab a drink. Thankfully the hotel bar/restaurant was open late to grab a drink and quick bite. It was packed at 10pm but there’s no way you would hear the noise from our room on the 10th floor. Will definitely stay here again in the future.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Traveled with family
Disliked: Staff & service, amenities
I did like that when we booked separately they still put us all together and we were able to have three room that were all connected within. What I didn’t like was that my daughter’s room was dirty and the bathroom seemed gross! I didn’t like that the desk personal were not friendly and nice. We asked for transportation to go to a local restaurant a mile away and the shuttle was able to take us there, which was great, but there was miscommunication on the shuttle with the front desk as we had to seek out the driver ourselves as he stood there. The driver took us to the restaurant and told us he could they could come back and get us, but we might have to wait depending on if they’re doing other runs to the airport. It was time to leave the restaurant my daughter called. They said the shuttle would be a few minutes longer like 15 minutes we waited a half hour and called back due to the no-show of the shuttle. The lady then said the shuttle could not come and get us because we were out of range never called back to tell us that and even when she called never told us that. But the shuttle driver said it was in range. It was not even a mile away so we were left stranded at a restaurant that is now closed looking to find Ubers. Very disappointed we stayed with Hilton before and I will have second thoughts next time I book with them.
Stayed 1 night in Dec 2024

2/10 Terrible

Andy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Oct 2024

6/10 Okay

Garnet

Traveled with family
Liked: Staff & service
My recent stay at the Hilton Albany was average overall. While the hotel is conveniently located, the experience left something to be desired. I stayed on the 13th floor, and the room itself was basic nothing particularly noteworthy about the furnishings or amenities. Additionally, I noticed that the room was a bit drafty, which made it slightly uncomfortable, especially in the evenings. The breakfast options were also limited, which was disappointing considering the hotel’s reputation. I would have expected a more varied selection, especially for the price point. That said, the staff were polite and efficient during check-in and check-out, and the common areas were clean and well-maintained. While my stay was not unpleasant, I don’t feel it stood out as a memorable experience. If you’re looking for a convenient place to stay in Albany without high expectations, this hotel could work, but there’s definitely room for improvement.
Stayed 3 nights in Dec 2024

6/10 Okay

Garnet

Traveled with family
My recent stay at the Hilton Albany was average overall. While the hotel is conveniently located, the experience left something to be desired. I stayed on the 13th floor, and the room itself was basic nothing particularly noteworthy about the furnishings or amenities. Additionally, I noticed that the room was a bit drafty, which made it slightly uncomfortable, especially in the evenings. The breakfast options were also limited, which was disappointing considering the hotel’s reputation. I would have expected a more varied selection, especially for the price point. That said, the staff were polite and efficient during check-in and check-out, and the common areas were clean and well-maintained. While my stay was not unpleasant, I don’t feel it stood out as a memorable experience. If you’re looking for a convenient place to stay in Albany without high expectations, this hotel could work, but there’s definitely room for improvement.

10/10 Excellent

L Joseph

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kenneth

Liked: Staff & service
Close walk to Abany City Center, hotel rooms are a little older needing updating. Was ok , location was great.
Stayed 1 night in Dec 2024

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good Location, But Dated
Rooms are showing their age, and food options could be a lot better.
Stayed 4 nights in Dec 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very nice and we only had a short stay as we were there for a show. The actual room was a bit rundown but we werent there much other than to sleep -- and the bed was comfortable so can't complain.
Stayed 1 night in Nov 2024

10/10 Excellent

Kaisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathrooms are small other then that it’s fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

6/10 Okay

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysterious charges to my card
Everything was pretty good except for the fact that they don’t tell you until you get there that you have to pay for parking. So that made the $180 room $200. Then we got 2 gatorades charged to the room for $4 a pop and suddenly I’m being charged $226. Not sure why but this is the second time I was charged extra from a hotel. I leave the place clean nothing broken we were barely in the hotel to be honest. We stayed overnight and left early. Why was I charged extra money yet again?
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher J.

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what we needed
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
THE STAFF WAS VERY ACCOMADATING AND FRIENDLY. YES, THE HOTEL NEEDS AN UPDATE BUT IT WAS CLEAN. WE STAYED 1 NIGHT TO GO TO A CONCERT AT THE MVP AND THE HOTEL SHUTTLED US TO AND FRO WHICH WE APPRECIATED.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton: your brand is damaged.
There were no cups of glasses in the room. The woodwork is broken and scuffed as are the walls, there are tears in the upholstered chairs. There is mold in the tub and it does not drain; its still full of water. The hotel lobby is bleak, even desolate. The bar has all the appeal of East Berlin under communist rule.
Stayed 1 night in Nov 2024

8/10 Good

DAVE, ravena

Stayed 1 night in Oct 2024

10/10 Excellent

ryan

Stayed 1 night in Nov 2024

2/10 Terrible

Savanna

Traveled with group
Disliked: Amenities, property conditions & facilities
Room was terrible and dirty and staff was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, but the restaurant service was lacking.
Stayed 2 nights in Nov 2024

6/10 Okay

Gina

Liked: Room comfort
Disliked: Staff & service
Gina
The refrigerator wasn’t defrosted. There were only 2 towels when I booked room for 2 adults.Hallways needed carpets cleaned. The restaurant hours were very limited. I had charges on my bill at checkout that I did not incur and am still waiting for a resolution.
Stayed 1 night in Nov 2024