Hampton Inn & Suites Albany-Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Albany-Downtown

Lobby
Lobby
Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
25 Chapel St, Albany, NY, 12210
  • Palace Theater
    3 min walk
  • New York State Capitol Building
    6 min walk
  • MVP Arena
    8 min walk
  • Albany, NY (ALB-Albany Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Non Smoking, Kitchen

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (2 Queen and 1 Sofa Bed)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hampton Inn & Suites Albany-Downtown

Hotel in Downtown Albany
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Hampton Inn & Suites Albany-Downtown offers 175 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
DPs - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Yonos - This fine-dining restaurant serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DPs
  • Yonos

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Albany-Downtown
Hampton Inn Hotel Albany-Downtown
Hampton Inn Albany-Downtown Hotel
Hampton Inn Suites Albany Downtown
Hampton & Suites Albany Albany
Hampton Inn & Suites Albany-Downtown Hotel
Hampton Inn & Suites Albany-Downtown Albany
Hampton Inn & Suites Albany-Downtown Hotel Albany

Hampton Inn & Suites Albany-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1063 reviews" "
Rating 8 - Good. 248 out of 1063 reviews" "
Rating 6 - Okay. 124 out of 1063 reviews" "
Rating 4 - Poor. 58 out of 1063 reviews" "
Rating 2 - Terrible. 42 out of 1063 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Room was clean, bed was comfy. AC turns off in the middle of the night which made it uncomfortable to wake up during. Room entry doors slam shut and make terribly loud noise which caused us to be woken up at 6am and did not allow us to fall back asleep.
Stayed 1 night in Aug 2024

4/10 Poor

Kristal

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady with the big earrings was rude. Got food poisoning from the breakfast. Parking is way too expensive. Would NOT stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our ckeck i. Was a bit of shock. &18 for parking, not aware of it. 75. For a dog. However no dog park in the hotel or grass area. We had to go 2 block to a park. The spanish lady at check in was rude. We wre given only 1 key for the room, had to go and ask one for my wife. Not to mention the 11:00 pm fire alarm evacuation. False alarm. Breakfast was the only good thing over all. We will not be going back again.
Stayed 1 night in Aug 2024

8/10 Good

Cecil

Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Valet parking only is expensive and staff is not very helpful at parking. One of the valets just gave us our keys and pointed.
Stayed 1 night in Aug 2024

8/10 Good

Jasmine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is going well!!! My pup is very comfortable and there’s a dog park nearby!
Stayed 1 night in Aug 2024

2/10 Terrible

Ayanna

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
In the middle of my sleep everyone had to leave their rooms for a so called fire drill...It was 11pm, the staff said nothing about what was going on. The lobby of the hotel full with people tried and asking what's going on. Not one staff said anything. This went on for 30mins couldn't go back to sleep after that.
Stayed 1 night in Aug 2024

8/10 Good

Tino

Stayed 1 night in Aug 2024

10/10 Excellent

Magdalena

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Wonderful check in with AJ
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I had was the breakfast. We stayed Sat night until Monday. On Sunday there was probably over 300 people at breakfast. There was only 2 people preparing breakfast. They were running themselves ragged and could not keep up with the demand. Also, the eggs, sauysage and potatoes were microwaved so it wasn't the best tasting. Everything else about our stay was great. Very clean, beds were comfortable and staff was friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

LILIANA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water Temperature
The hotel was fine, a little bit run down and in need of some updating, but it was adequate. The main issue was that the shower dripped continuously and the water in the shower was too hot to comfortably shower. Unfortunately, no matter what we did the water temperature could not be adjusted to a comfortable temperature. In addition, the hot water in the sink was extremely hot. We heard a woman in the room next to us warn another person in the room not to use the hot water in the sink because it would get really hot. Evidently, the water temperature issue was not just limited to our room. We only stayed for one night, but we could not shower during our stay. I informed the person working at the front desk of the hotel about the water issue upon checking out.
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel felt secure and safe. I got the "standard room" with no microwave oven. I was a little disappointed because the reviews led me to believe I was getting more, but I guess the suites cost more than $200. Valet parking costs $17. No other place to park. Staff was friendly and room was clean.
Stayed 1 night in Aug 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice overnight stay
Stayed 1 night in Aug 2024

10/10 Excellent

Fednel

Liked: Staff & service, property conditions & facilities
Great position of location!
Stayed 1 night in Aug 2024

10/10 Excellent

Meghan, Brockton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this property. It was clean and the front desk was helpful. Definitely doesn’t deserve the negative reviews on here. I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very accommodating staff, enjoyed the free breakfast coffee was great. Very dog friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Phil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mahbubur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have enjoyed our stay there with family and little kids . Just 4 minute walking from downtown attractions. Delicious breakfast, secured parking and welcoming staffs
Stayed 1 night in Aug 2024

6/10 Okay

Rudy

Liked: Property conditions & facilities
Zz
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie

Traveled with family
Liked: Amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Liked: Staff & service
Conveniently situated but a bit run down and in needs of cleaning in the communal areas. Our room was clean. The staff is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Karl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Was a bit nervous about walking around down there late at night. Room was fine, staff seemed troubled by any question, breakfast was good
Stayed 1 night in Aug 2024