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Hampton Inn & Suites Albany-Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Albany-Downtown

Lobby
Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes
Reception
Lobby
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

Map
25 Chapel St, Albany, NY, 12210
  • Palace Theater
    ‪3 min walk‬
  • New York State Capitol Building
    ‪6 min walk‬
  • MVP Arena
    ‪8 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchen

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 248 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (2 Queen and 1 Sofa Bed)

Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite (2 Queen and 1 Sofa Bed)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Hampton Inn & Suites Albany-Downtown

Hotel in Downtown Albany
2 restaurants, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
Hampton Inn & Suites Albany-Downtown offers 175 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
DPs - This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Yonos - This fine-dining restaurant serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 18 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DPs
  • Yonos

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Albany-Downtown
Hampton Inn Hotel Albany-Downtown
Hampton Inn Albany-Downtown Hotel
Hampton Inn Suites Albany Downtown
Hampton & Suites Albany Albany
Hampton Inn & Suites Albany-Downtown Hotel
Hampton Inn & Suites Albany-Downtown Albany
Hampton Inn & Suites Albany-Downtown Hotel Albany

Hampton Inn & Suites Albany-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Business traveler
Liked: Amenities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Meh
The bed wasn’t up to the usual Hampton Inn standard. You don’t have to remodel every 2 years like some hotel chains but please check condition of items like beds and replace them as needed. Room 1019 would be a good place to start. Also, one of the cleaning staff looked annoyed with us as the elevator door opened and she saw us. She mumbled something, didn’t move over and the elevator left. Hard during the morning hours when it was busy, and not good service.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom tub was leaking and tub was clogged. Also front desk person wasn’t very cooperative.
Stayed 1 night in Oct 2024

10/10 Excellent

Ayanna

Stayed 1 night in Sep 2024

4/10 Poor

Scott, San Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Irish
Had a beautiful 3 days at this hotel. It was so central to everything. 15 min walk to capital state buildings. Rooms were clean and comfortable. Breakfast was well presented and quite nice. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and very convenient to the Palace theater and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking area is challenging. The striping for parking is incorrectly painted. Way too many cars for the size of lot. The room was large and clean. The pillows were incorrect size for a king size bed. Trash cans were not emptied or paper supplies replenished during our two day stay. The neighborhood had homeless problems. Good restaurants in the neighborhood but a lot of empty store fronts. This
Stayed 2 nights in Oct 2024

8/10 Good

Christian

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Caleb, Buffalo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, has breakfast in the morning, and in a short walking distance to the arena and Empire Live if you're coming for a show
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean staff excellent. The restraunt great
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was exceptional; check-in great; valet and floor cleaning staff not as friendly but competent.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Disliked: Cleanliness
Misleading, not good.
I booked this hotel specifically because of location and laundry services as strange as it sounds. I was taking a short trip where I would be needing to do a few loads of laundry. When I checked into the hotel, there were no laundry services and no laundry rooms. Clearly stated on Travelocity that had laundry services. Altered my entire trip. Sucks!
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024

6/10 Okay

Rikki

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was gorgeous, great location , friendly staff. My friend and I went to go to breakfast and in the elevator there was feces , we told the front desk person and when we went back upstairs the big turd was gone but the diarrhea on the floor remained. They needed to shut the elevator down and deep clean. Not acceptable. Breakfast was good but many fruit flies were around. Not a typical Hampton I’ve stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with my stay here. Staff is very friendly and helpful. Valet-only parking lot. Hotel itself is a bit outdated but clean. A/C was very loud, had to turn it off at night. Great water pressure in shower - and hot water was very hot. Good free breakfast.
Stayed 2 nights in Sep 2024

4/10 Poor

Sabrina

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service is terrible
The hotel itself was nice. We hardly use the hotel because we went to a concert and came back and left the next day. The lady that served breakfast was very kind. However, the rest of the customer service is awful since the trip I have tried to contact the company, many times with no response. You had to pay for a valet to park your car when I got my car back. It smelled so bad like marijuana. I still have the smell in my car and I’ve tried to get it out. No one from the hotel will answer my concerns about this being a problem. I am very disappointed that nobody can return my calls. We have more stay planned In Albany for other concerts and will not be staying there again, which is unfortunate.
Stayed 1 night in Sep 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking option. Good location to our venue
Stayed 1 night in Sep 2024

10/10 Excellent

Daniella

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

joseph

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Think twice
Front desk clerks were excellent... bed was uncomfortable, hotel itself seemed to have been remodeled quickly and not very well. First time to Albany. Had no idea that there was literally nothing there. Not walkable, no restaurants, didn't feel safe. Recommend staying 30 miles up the road in Saratoga.
Stayed 2 nights in Sep 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Room was very clean very comfortable beds and very nice stuff
Stayed 1 night in Sep 2024

6/10 Okay

Steve

Stayed 2 nights in Sep 2024