2/10 Terrible
Diane
Traveled with family
Aug 28, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely one of the worst places that I stayed at in a long time. The property is in serious need of updating. The entire building smelled like smoke. People constantly outside smoking at all of the entrances even though the sign says please move 25 feet away from the building.
We we arrived it was dark out and there was an outside light that was pointed at the building and strobing. I jokingly said we better not be by that light. Imagine my surprise when we went to our room to find out that we were in the room that the light was pointed at. After closing the drapes and shutting off my room light you could still see the strobing. I called the front desk to ask for a new room after explaining the situation and was told to close the drapes. I explained that even with them closed the strobing was still coming in my room. The front desk said that they would send someone up. It was change of shift so the new front desk person came and said the same thing "just close the drapes". Finally I got a new room, requested on the other side of the building and ended up getting moved 4 rooms down on the same side. No maintenance on call to fix the issue and didn't seem to care.
After parking to enter the building the door was propped open so people could get into the building because the door did not unlock automatically this was broken. The building is super long so you had to walk all the way around the building to get in. Very poor upkeep.
Diane
Stayed 1 night in Aug 2024