A 24-hour front desk, free self parking, and free WiFi in public areas are available at this hotel. Change of towels is available on request.
Capital Inn & Suites offers 51 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Capital Inn & Suites has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking and van parking available
Family friendly
In-room microwave
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar in shower
Handrails in stairways
In-room roll-in shower
Portable shower seat
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible van parking
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Heating
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Pet fee: USD 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Econo Lodge Downtown Hotel Rensselaer
Econo Lodge Downtown Rensselaer
Capital Inn Rensselaer
Capital Rensselaer
Capital Inn & Suites Hotel
Capital Inn & Suites Rensselaer
Capital Inn & Suites Hotel Rensselaer
Capital Inn & Suites Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This was by far the worse motel I’ve ever booked it was not at all what it looked liked no hot water either room smelled very bad broken doors door on sawhorses in lobby for a table
Strench in hallway that could only be removed by ripping up carpet and repainting walls. Plaster repairs made in room, but left white unpainted 4” areas on walls of room. Arms of upholstered chairs severely shredded by (most likely) cat. Pretty dismal
Shirley
Stayed 1 night in Nov 2024
2/10 Terrible
Alice
Nov 21, 2024
Alice
Stayed 1 night in Oct 2024
2/10 Terrible
Marilla
Nov 9, 2024
Disliked: Property conditions & facilities
This hotel redefined for me what I previously thought was possible for a one star hotel. The level of filth was frankly shocking. Everything was rundown, dank, dirty, broken, cracked, smelled bad. I wanted to leave the moment I walked in. I don’t consider myself overly sensitive and I’ve stayed in lots of cheap hotels but this was jaw droppingly disgusting. I wish I had never set foot in that place.
We got to our room & found heavily stained linens & pillows. We asked for another room & found it no better. We turned in our keys & left foe anotjet hotrl
This was the worst room we have Ever had. Had to remove bugs (I think they were cockroaches). Smells bad, carpet & walls and furniture dirty and in need of repair. Floors dirty in the corners and near the walls. Wall paper stapled at seams. Holes in the wall patched but not painted. Moldy and falling apart ceiling. Had a large puddle of water under the bed and AC when we woke up in the morning. I wouldn’t expect such a bad room for the price we paid. I wouldn’t stay here at Any price.
I strongly advise against staying at this hotel. The experience was disappointing from the moment we checked in. The rooms were in poor condition: the bedsheets had visible stains, and the fridge was dirty. We even found a couple of roaches on the walls and inside the closet.
The vending machine was outdated and appeared neglected, with a half-empty bottle of water placed back inside. In the room, the toilet didn't flush properly, and there was noticeable mold on the bathroom walls. The main room walls were poorly maintained, with mismatched paint patches covering old damage.
Nothing felt truly clean, and the air conditioner emitted a foul odor, making our stay uncomfortable and unsanitary. Overall, it was a very unpleasant experience, and I would not recommend this hotel to anyone.
Absolutely horrible experience!! I had a pest control technician knocking at my door at 7:30 AM. With a spray can asking if there was roaches in my room, come to find out.There was cockroaches crawling on the floor of the hotel. It was an absolute infestation. They offered to give me a different room. But where there's one, there's a million there's people living on site full time, absolutely horrible experience highly recommend you stay far away from this hotel!!!
The motel was disgusting and felt unsafe. I'm unsure if the building booked for hotels.com is different from the rest, but this was unfinished and gross. The mattresses were stained, the sheets were stained, the laminate flooring had holes, the walls had holes, the telephone was nicotine stained, the hair dryer had hair jammed in it, the door jam that the security chain was attached to was ripped off the wall.
We left and found another place instead of staying. The pictures were incredibly misleading, and this was a bait and switch of a hotel. I've stayed in countless roadside motels and dont care about amenities so long as i have a safe, cleanish place to stay. This wasnt even hourly motel quality.
Gregory
Stayed 1 night in Sep 2024
4/10 Poor
Michelle
Traveled with group
Sep 30, 2024
Disliked: Amenities
We stayed one night the first room we checked into smelled of moth balls so strong that it burnt our throats. The only room available was a king we made due. The bathroom shower was black, the sheets had crumbs the love seat looked like it had surgery and to top it off there was a fake eyelash stuck to the wall next to the nightstand
Michelle
Stayed 1 night in Sep 2024
6/10 Okay
Gordon
Traveled with partner
Sep 29, 2024
Disliked: Property conditions & facilities
furnture was old and soiled,needsome painting and workdone
The woman at the reception was extraordinary friendly and helpful.
Heinz
Stayed 1 night in Sep 2024
2/10 Terrible
Lori
Traveled with family
Sep 26, 2024
Absolutely disgusting and dangerous!
We checked in and left immediately for a concert 2 miles away. Came back after the concert and the door opened without the key card. Upon inspection the lock was drilled out. Deadbolt didn’t work. There were two cigarette butts on the windowsill, squished out with ashes. The interior room was absolutely disgusting and human bodily fluids were a parent on the bedspread. The windows would not shut completely completely or lock. The room was filthy and disgusting. we called the front desk and they give us a different room. This room was even worse. We went to the front desk to get a refund and leave as we were not safe with the door not even locking, plus it appears that they are renting most of their rooms to the homeless community because they were all outside, smoking and drinking. They couldn’t give me a refund until the room was checked the next day. They said that because the room was utilized for four hours (while we were not there and at the concert), we would not be getting a refund. I called Hotels.com guest services and they were no help either and said I would have to get the refund from the hotel and not them. This room literally looked nothing like the pictures and it was completely unsafe. I hold Hotels.com responsible for renting places in this condition with fake advertising pictures for their customers and then supporting customers in a situation like this. I will be contacting Better Business Bureau for both hotels.com and the hotel.
Horrible experience, went out for the day and came back to find our room door open. Tub was overflowing with water when we showered. There was a crack in the sink and weed smell all around.
The hotel conditions are terrible, customers service are awful the front door to the reception is always locked. We needed to check out very early in the morning and no one was available to open the door and help us, we had to go back to our room and leave the key in the room.
No planing to stay there again.
Hector R
Stayed 2 nights in Sep 2024
6/10 Okay
ROBERT
Business traveler
Aug 15, 2024
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
You get what you pay for & you aren't paying much.
This place was okay, there were sketchy people hanging around but the place was cheap and convenient with ample parking.