SureStay Hotel by Best Western The Clarence on Melville
3-star hotel in Mount Melville
Along with laundry facilities, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.
SureStay Hotel by Best Western The Clarence on Melville features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Albany hotel also offers complimentary newspapers in the lobby, laundry facilities, and express check-in. Onsite self parking is complimentary.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (weekdays only)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
1 floor
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with digital channels
Food and drink
Electric kettle
Mini-fridge
Minibar
Toaster
More
Air conditioning
Iron/ironing board
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel
SureStay Hotel by Best Western The Clarence on Melville Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 131 out of 387 reviews
10 - Excellent
131
Rating 8 - Good. 167 out of 387 reviews
8 - Good
167
Rating 6 - Okay. 60 out of 387 reviews
6 - Okay
60
Rating 4 - Poor. 26 out of 387 reviews
4 - Poor
26
Rating 2 - Terrible. 3 out of 387 reviews
2 - Terrible
3
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Richard
Jan 23, 2025
Liked: Cleanliness, staff & service, room comfort
Friendly affordable motel
Really friendly staff and a nice comfortable stay. The roof had some patching up done, and there were no powerpoints on the bed side of the room. Other than that, comfy and central to town.
Richard
Stayed 1 night in Jan 2025
8/10 Good
Samantha
Traveled with family
Jan 21, 2025
Liked: Amenities
Clean and neat. Claudia on reception at check in was lovely and the lady at check out also friendly. Check in and out was quick. Parking available right outside room. Close to town. Only negatives were shower went cold after a few minutes and the toilet area of the bathroom is quite cramped. Other than that, great little place to stay.
Samantha
Stayed 1 night in Jan 2025
8/10 Good
Jodie
Jan 20, 2025
Liked: Cleanliness, staff & service
Jodie
Stayed 1 night in Jan 2025
6/10 Okay
Verified traveler
Business traveler
Jan 17, 2025
Liked: Staff & service
Average Stay
Very average room. The carpets should be replaced with flooring as they were very dirty. The shower curtain didn't reach all the way to the floor getting the bathroom quite wet. The bathroom and entire room looks to need a renovation. Bedding was clean and the room was spacious. Nice to have a microwave in the room.
The air conditioner needs to be updated.
Need to buy a new tv remote, as unable to read.
An awful noise through the wall at times.
Not impressed with the water saving shower head.
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.