SureStay Hotel by Best Western The Clarence on Melville
3-star hotel in Mount Melville
Along with laundry facilities, this hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite. Limited housekeeping is available.
SureStay Hotel by Best Western The Clarence on Melville offers 59 air-conditioned accommodations with minibars and hair dryers. LED televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on weekdays only.
SureStay Hotel by Best Western The Clarence on Melville features multilingual staff, tour/ticket assistance, and a garden. Wireless Internet access is complimentary. This Albany hotel also offers complimentary newspapers in the lobby, laundry facilities, and express check-in. Onsite self parking is complimentary.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: AUD 13.50 for adults and AUD 13.50 for children
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (weekdays only)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
1 floor
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with digital channels
Food and drink
Electric kettle
Mini-fridge
Minibar
Toaster
More
Air conditioning
Iron/ironing board
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for to-go breakfast: approximately AUD 13.50 for adults and AUD 13.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Best Western Clarence Melville Motel Albany
Best Western Clarence Melville Motel
Best Western Clarence Melville Albany
Best Western Clarence Melville
Best Western Clarence Motel
Best Western Clarence
BW The Clarence on Melville
Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville
SureStay Hotel by Best Western The Clarence on Melville Hotel
SureStay Hotel by Best Western The Clarence on Melville Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 121 out of 359 reviews" "
10 - Excellent
121
Rating 8 - Good. 151 out of 359 reviews" "
8 - Good
151
Rating 6 - Okay. 59 out of 359 reviews" "
6 - Okay
59
Rating 4 - Poor. 26 out of 359 reviews" "
4 - Poor
26
Rating 2 - Terrible. 2 out of 359 reviews" "
2 - Terrible
2
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Roger
Sep 13, 2024
Liked: Cleanliness, staff & service
Exaust fan in bathroom didnt work, the shower was very old and basic. Aircon was very noisy but worked.
My stay was very comfortable and quiet. The staff were very friendly and the room was cleaned daily. The accommodation was a little dated, but was value for money. When I return to Albany, I will consider staying there again.
Very friendly staff, convenient location. Affordable and the room was lovely and clean
krystal
Stayed 2 nights in May 2024
6/10 Okay
Marg
Traveled with partner
May 5, 2024
Liked: Cleanliness, staff & service
After a mistake that I made at the time of my booking, the receptionist was very understanding and was able to guide us to satisfactory resolution.
Marg
Stayed 1 night in May 2024
10/10 Excellent
Heather
Apr 26, 2024
Liked: Cleanliness, staff & service, room comfort
Staff were so helpful. No complaints at all. Room was comfy and shower was hot. Chilled wine glasses and microwave, plus plates and utensils made for a pleasant stay.
Heather
Stayed 2 nights in Apr 2024
6/10 Okay
Ross
Apr 22, 2024
Ross
Stayed 2 nights in Apr 2024
4/10 Poor
florence
Traveled with family
Apr 3, 2024
The carpet was stained. Squished bugs on ceiling and walls. The seats were so disgusting we would not even put a bag on them. The bed was sunken and you could feel every spring. Dude with loud engine doing ‘deliveries’ all night. This was terrible and so not worth the money.
florence
Stayed 1 night in Apr 2024
8/10 Good
Peter
Mar 21, 2024
Peter
Stayed 1 night in Mar 2024
6/10 Okay
Trevor
Traveled with partner
Mar 17, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean but very much in need of complete renovation and modernisation! Ok for a one night stop over but thats all. Albany is amazing with plenty to do and see, costal views that take your breath away!
checking in was easy, the receptionest was really nice ( sorry forgot her name ) we had a standard room and was suitable for our needs and very clean.if i had to pick a negative for me it was having a top sheet on top of the doona, although i believe this is the in thing now, to me it is quicker, easier & cooler to just to remove the doona and leave the top sheet on, but everyone is different. so not a big deal.
The room was neat and tidy. However the air conditioner was noisy and a bit too cold. The pillows are hard. The sheets in my opinion had too much starch in because every turned over in bed all you heard were the sheets.
Comfortable stay, my room was clean and tidy. The only thing I can complain about is the cleaning ladies were extremely loud talking and laughing outside my room and in the laundry which was right next door to my room. Other than that, it was great. 😊