Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Aerial view
Free minibar, in-room safe, desk, blackout drapes
Aerial view
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
    Hot Tub
  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • All inclusive
    All inclusive

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

Deluxe Junior Suite Ocean View Quadruple

  • 559 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Ocean View

  • 559 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Junior Suite

  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Quadruple

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite Deluxe With Garden View

  • Sleeps 5
  • 1 Twin Sofa Bed(s) and 2 Full Bed(s)

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About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4-star Akumal property close to Half Moon Bay
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature private spa tubs and free minibar items. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and hair dryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 17 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 11 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is available for a surcharge. This all-inclusive property also offers a complimentary children's club, a children's pool, and a spa tub. Complimentary self parking is available on site.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Akumal and Tulum - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Ikebana - This restaurant specializes in Japanese cuisine. Reservations are required. Open daily.
Relais Gourmand - This restaurant specializes in French cuisine. Reservations are required. Open daily.
El Patio - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
Lima - This restaurant specializes in Peruvian cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per hour (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1574 out of 3404 reviews" "
Rating 8 - Good. 873 out of 3404 reviews" "
Rating 6 - Okay. 451 out of 3404 reviews" "
Rating 4 - Poor. 260 out of 3404 reviews" "
Rating 2 - Terrible. 246 out of 3404 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Aug 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Zarko

Traveled with family
Liked: Amenities
The hotel was great. The rooms were clean every day. The staff was so nice and pleasant. Love the monkeys. The only thing was at night a lot of mosquitoes.
Stayed 10 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my whole exiperence at Grand Sirenis. The staff was the greatest... very friendly. The drivers was helpful getting around the resort and knowledgable of the resort and surrounding area. Enjoyed trying the different variety of restaurants they offered. For 2 senior citizens wanting a fun relaxing vacation in a beautiful sunny location, we got it. I give it 5 stars and hope to return one day.
Stayed 6 nights in Aug 2024

10/10 Excellent

Florjan, Ann Arbor

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Beach the food. Service all area was great. They deserve 6 Stars
Stayed 11 nights in Jul 2024

6/10 Okay

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the resort was excellent except the Brazilian restaurant. I had a very very bad experience in that restaurant. Please avoid the Brazilian restaurant. Waiters there are rude and disrespectful. Vacation in a resort are meant to be enjoyable not painful. Overall the resort was good but I don't think I will come back. I will look for another place. These people almost destroyed my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dawn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves no stars. The elevators don’t work so you have to walk up and down multiple flights. No ac anywhere on the property including the restaurants. Property is old. Rooms are moldy and dirty. Doors don’t lock. Ac in rooms is barely noticeable. Most restaurants are closed as are the bars. Food is atrocious. Limited bars on side. The pools are like a Public pool in terms of the facility. It’s one of the worst properties I have every visited
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Natural beauty, not too manicured. Single lane lazy river. Wonderful staff. Limited air conditioned areas, hot food wasn't always hot and cold food wasn't always cold.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana Clara, Miami Lakes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Aug 2024

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The pools and variety of restaurants. Having transportation from the airport included would be nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services. Stayed 4 nights with the group of 20 peoples.
Stayed 4 nights in Aug 2024

6/10 Okay

Kymberly

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Very large property. Low on staff daily so shuttles were hard to catch.
Stayed 8 nights in Jul 2024

10/10 Excellent

Aferdita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were incredible !!! We will be back again just because of them. They made us feel like vip!
Stayed 5 nights in Aug 2024

4/10 Poor

Saul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Francisca torra . La Sra del ice cream shop se porto muy grocera.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were INCREDIBLE!!! they made us feel like VIP guests. We will def be back again just because of them Hegedus and Tolaj family
Stayed 5 nights in Aug 2024

6/10 Okay

Mara

Traveled with group
Liked: Staff & service, amenities
There was a lot to do. Dining hours were not consistent or clear. Ac didn't work. Staff was nice and helpful
Stayed 4 nights in Aug 2024

6/10 Okay

Natasha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was very serviceable, you ask for something and they never said no, they went above and beyond to make sure you were happy on the other hand concierge not so much. When I arrived from a long day of traveling I was given a room that was dirty ,hair on the bed , floors dirty tables etc I called reception and the lady who answered really didn’t care I had to call a 2nd time and advise I was not staying in a dirty room if they had another room I said I’ve been traveling all day with 3 kids and I want to do was to I unwhine and relax and that’s when she sent a service bell boy to show me another room which by the way wasn’t a 10 but he did sent someone to clean the floors. The hallways were dirty with food that’s why the animals were always there raccoons and lemurs even though there harmless but the kids didn’t like them. We ate mostly in the buffets because there were never reservations open to all the restaurants they had impossible for even concierge to even try to accommodate you. So many restaurants and you can’t even book before you get there. So that was very disappointing. Overall the staff which I mean people at the bar and the buffet are very nice and helpful. Don’t know if I’ll go back would try other hotels
Stayed 5 nights in Aug 2024

6/10 Okay

Chloe

Stayed 4 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Thanh

Traveled with family
Liked: Cleanliness, staff & service
Wild animals dropping
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lot wild animals near you all the time..
Stayed 7 nights in Aug 2024

6/10 Okay

Roxanna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024