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Akumal Natura

3.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Akumal Natura

Beach nearby
View from room
Natural pool
Front of property
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
  • Hekab Be Biblioteca
    19 min walk
  • Akumal Ecological Center
    4 min drive
  • Akumal Beach
    7 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    271 min drive

Room options

View all photos for Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

Terrace/patio

Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Terrace/patio

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Standard With Garden View

Free WiFi, bed sheets

Chalet Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Standard With Garden View

Free WiFi, bed sheets

Chalet Standard With Garden View

  • Sleeps 2
  • 2 Twin Beds

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About this property

Akumal Natura

3-star Akumal hotel close to Akumal Beach
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, spa services, and free use of bicycles.
Akumal Natura offers 20 accommodations with complimentary toiletries and ceiling fans. Rooms open to patios. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Akumal Natura features a full-service spa and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Akumal Natura has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Namaste - This restaurant specializes in international cuisine and serves dinner only.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Namaste

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • 20 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 95 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
There is no hot water on site

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Akumal Natura Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 166 reviews" "
Rating 8 - Good. 34 out of 166 reviews" "
Rating 6 - Okay. 16 out of 166 reviews" "
Rating 4 - Poor. 6 out of 166 reviews" "
Rating 2 - Terrible. 4 out of 166 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Leah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night! Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Kristine

Traveled with family
Disliked: Amenities, property conditions & facilities
We didn't feel safe there. We were the only people there and there is road construction going on very close. There is no way to feel safe with 2 women traveling. So we left and they wouldn't refund our money. The Cenotes looked awful, and the restaurant wasn't open until 7. It was unbearably hot and the mosquitos had a field day with us, even with bug spray on.....Lets just say glamping is not for everyone and we should have felt more safe.
Stayed 1 night in Jun 2024

8/10 Good

Heather, Ft. Steele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural spot

6/10 Okay

Meenakshi, Brampton

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2024

10/10 Excellent

Luz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Stayed 3 nights in Jan 2024

6/10 Okay

Lucas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Howard

Stayed 5 nights in Dec 2023

8/10 Good

Helen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Stayed 4 nights in Dec 2023

6/10 Okay

Lynne

Stayed 4 nights in Dec 2023

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.
Stayed 2 nights in Feb 2023

2/10 Terrible

America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNRESPONSIVE HOTEL
ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Gary, Bethany Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Stayed 3 nights in Apr 2022

2/10 Terrible

Jeremiah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Stayed 1 night in Apr 2022

10/10 Excellent

Dilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

muriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:) The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;) I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)
Stayed 1 night in Apr 2022

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Stayed 4 nights in Mar 2022

10/10 Excellent

Audric

Stayed 1 night in Mar 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obsessed!
To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Stayed 3 nights in Jan 2022

8/10 Good

kristi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has a great concept. Cenotes & tents.
Stayed 1 night in Dec 2021

10/10 Excellent

Thea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. I loved the cenotes on the property!
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
This place makes sense in the $50-70 range, but the New Years price hike in combination with the basic everything was weird.
Stayed 1 night in Dec 2021