4/10 Poor
Chad
Jun 8, 2025
Liked: Cleanliness, property conditions & facilities
I appreciated the adequate breakfast, climate control that worked, and a comfortable bed. The room was spacious. That said, the reservation was switched from a room with a king bed to two queens without communication or my approval. I checked in shortly after 3 pm and brought this to the attention of the front desk as soon as I discovered the error. They said they couldn't do anything to help, as all the rooms with king beds were taken. In addition, since it was the weekend there was no manager available to speak to about this. I was offered a drink at half price for the inconvenience. Really? I had made the reservation weeks in advance, so losing what I reserved is poor business practice. I would not recommend staying here unless you are flexible enough for a change from what you reserved. I am very disappointed with this kind of service.
Chad
Stayed 1 night in Jun 2025