Ginpaso

3.5 star property

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December 2024
January 2025

Photo gallery for Ginpaso

Indoor spa tub
Outdoor spa tub
Outdoor spa tub
Japanese-style Room Ocean View (standard) | In-room safe, free WiFi, bed sheets
Indoor spa tub

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
2-8 Misaki, Ako, Hyogo-ken, 678-0215
  • Ako Onsen
    1 min walk
  • Ako Marine Science Museum, Salt Country
    3 min drive
  • Tateho Waku-Waku Land
    5 min drive

Room options

Similar properties

About this property

Ginpaso

3.5-star Ako hotel with coffee shop/cafe
A bar/lounge, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services, and tour/ticket assistance are onsite.
Ginpaso offers 35 accommodations with safes and complimentary bottled water. This Ako hotel provides complimentary wired and wireless Internet access. Bathrooms include separate bathtubs and showers, slippers, toilets with an electronic bidet, and hair dryers.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a sauna, spa services, and multilingual staff. Onsite self parking is complimentary.

Ginpaso has designated areas for smoking.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Early check-in subject to availability
Early check-in fee: JPY 3000
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JPY 3000

Special check-in instructions

There is no front desk at this property

Renovations and closures

The property is closed in May.

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ginpaso
Ginpaso Ako
Ginpaso Hotel
Ginpaso Hotel Ako
Ginpaso Ako
Ginpaso Hotel
Ginpaso Hotel Ako

Ginpaso Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 53 reviews" "
Rating 8 - Good. 17 out of 53 reviews" "
Rating 6 - Okay. 2 out of 53 reviews" "
Rating 4 - Poor. 8 out of 53 reviews" "
Rating 2 - Terrible. 2 out of 53 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The baths overlooking the ocean were great. The lobby has been renovated with a stunning view. Our room was old and while still nice in need of refurbishment.
Stayed 1 night in Aug 2019

2/10 Terrible

Tai Keung, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have two bookings at Ginpaso. The confirmation were at i) 152910064560 for two rooms (one for Mr. Chung's two people family and one for Mr. Leung's four people family) and ii) 154643907173. In checking in, we found there is only booking ii) above are with bath room inside the room though the facilities as stated in each of the conformation statements are with Bath Room Facilities inside the room. We try to fight with the hotel management as well call in to Hotel.com to seek help. Though we spent one hour in talking to your agents as well 30 minutes to the hotel management team, we were still unable to get all three rooms with Bath Room. They admit their fault but no remedy possible as the hotel is totally full. Please take it as my official complaints to both Hotel.com as well as Ginpaso and I demand to have 50% room rate discount on the Leung's 4 rooms booking under confirmation number at 152910064560 as the Family are suffered with no Bath Room Facilities inside their room as quoted in the conformation facilities which is indeed a breach of contract.
Stayed 1 night in Feb 2019

6/10 Okay

Seet

Great onsen, beautiful meals.
Saw the photos of the outdoor onsen. Was fascinated by it. It took 30min to check in. I emailed them 4days before to enquire about transport. But no response. Seems that they didnt know english. The onsen didnt disappoint luckily. The dinner was beautifully presented and delectable.

8/10 Good

Drew, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Lovely Hotel Overlooking the Seto Inland Sea
The Ginpaso is an excellent Japanese-style hotel overlooking the Seto Inland Sea. Although it's designed with Japanese tourists in mind, non-Japanese are made to feel welcome. The rooms are comfortable and immaculate. The food is superb, and the hot spring is the best way to relax after a long day of travel or sightseeing.

10/10 Excellent

Mouse, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Japanese Ryokan Experience
The RIHGA Hotel was an amazing place to stay. Go for the baths and love the rest. The hosts lined up to bow to us when we arrived with the women all wearing kimonos. We slipped off our shoes and put on slippers which we wore the whole time we were at the hotel. Our shoes reappeared when we left to go out. The room was a traditional tattami matt room with futons to sleep on with a view of the ocean. Then the onsen, the baths, were the best part. The baths overlooked the ocean and so you were in lovely hot water listening to the waves crash on the beach and the birds flying and chirping. The breakfasts were amazing: beautiful presentation and little dishes just kept arriving, everything being really good. We also ate dinner there two nights with the same wonderful experience. The hotel recommended two excellent restaurants for the other two nights we were there. The staff's English was okay, but they clearly don't get many foreigners at their hotel which for us was a plus. The whole staff bowed to us when we left. Wonderful.

4/10 Poor

タッチ, 兵庫県

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
宿のアンケートにも書きましたが夕食でアレルギーがあると伝えたにもかかわらず、その後食材を平気で朝食に出されました。命にも関わることなので、しっかり申し送りしてほしいです。また、宿のアンケートに書いたのに何の反応もないのも不誠実だと思いました。それ以外は快適だったので、残念です。
Stayed 1 night in Aug 2020

10/10 Excellent

SHUNSUKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Rei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高のおもてなしをありがとう!
口コミが良かったので今回の滞在を決めたのですが写真通りの絶景のお風呂で大変満足しました。 料理も食べ切れないほどの量で味も美味しくほんとにぜいたくな1日を過ごさせてもらいました。フロントからの景色も本当に絶景で夜はバーになっていてまたふいんきが違う感じがまた素敵でした。 部屋よりもロビーで時間をすごしたかったぐらいです笑 この日がわたしの誕生日だったんですが、とても素敵な日になって良かったです。
Stayed 1 night in Jun 2020

10/10 Excellent

KAZUTAKA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

まちくん, 兵庫県

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
宿泊室が最悪でした。エクスペディアの事前資料ではオーシャンフロントでしたが、実際は窓の真正面が古びたホテルの建物で海は端の方に少し見える程度。部屋も価格の割には狭く、エレベーターを降りたあと非常に急な階段を登る所にあり、閉口しました。 これまで毎年海外旅行でお世話になりましたが、これからは御社を使うことはありません。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
年末の家族旅行
露天風呂からの景色が最高で、年末の良い思い出となりました。また折よくロビーでバイオリンのコンサートがあり、滅多にない近くでバイオリンの生音を聴け、家族で楽しめました。
Stayed 1 night in Dec 2019

10/10 Excellent

Wai Ho Wacle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
環境優美,可以觀賞日出和日落,非常難得,戶外風呂非常開揚,値得讚賞,唯一問題是房間和週遭設備比較舊,但整體还是十分滿意。
Stayed 1 night in Nov 2019

2/10 Terrible

Shinkawa

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊させていただいたのは7階の部屋でしたが、5階から上の部屋へは階段を使う必要があり、入り組んだ通路をクネクネと抜けていく必要があります。露天風呂への往復は迷うかもしれません。部屋は狭く浴室もついておらず、ほぼ寝るだけのスペースといった感じです。 とは言え、部屋からも露天風呂からも海を見渡せる眺望が最高で、また朝食も豪華で、ほぼ満足できました。
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段以上でした!
受付ロビーの景色から絶景で、すごく良かったです。 お風呂も適温で、湯船からの景色もサイコー!ずっと入ってたいお風呂でした。ご飯のお世話係の方も感じのいい方で、大満足でした。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とにかくロケーションが良かったです。 スタッフも気持ちのよいサービスでした。 そして料理がとても美味しかったです。 ロビーで海を眺めながら珈琲を飲んだのが 良い思い出になりました。
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内でスリッパエリアと裸足エリアが分かれていて、スリッパの脱ぎ履きが少々面倒でした。 旅館入口で靴を預かってくれるのですが、フロントスタッフさんが忙しくていらっしゃらない時もあり、外出する際に靴を出してもらうのが心苦しかったりします。 温泉とロビーは眺望が素晴らしいです。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Kiyoko

Liked: Cleanliness, property conditions & facilities, room comfort
温泉が良かったが、建物の作りが複雑で、迷子になりそう。
予約後に確認電話があり、アレルギーの有無など確認してくれた。 平日の宿泊だったが、チェックイン時に人手が足りないのか、部屋への案内まで待たされた。 浴衣のサイズ変更を部屋から電話で依頼したが、なかなか来ないので、フロントまで交換に行った。泊まった部屋は、エレベーターがない部屋で、2回分階段で上がらないといけなかったので、膝の悪い母には辛かった。 温泉は景色もお湯もが最高に良かった。ご飯もとても美味しく、食べきれなかったご飯を夜食用におにぎりにしてもらえた。
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
高齢者は、階段が厳しい。事前に聞いて欲しい。 こちらの事情をそれとなく相談したら、すぐに追加料金で部屋を変えられますと言われた。 通路も迷路のようで、わかりにくかった。 部屋も海側でしたが、すぐ下が調理場で、窓を開けられなかった。
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境寧靜,全海景浸溫泉,好舒服。已訂的一拍兩食安排環境非常優雅,食物適中,味道恰當,地方整潔,員工很有禮貌,有部分員工還識用普通話溝通。
Stayed 1 night in Aug 2019

8/10 Good

ペンギン, 東京

Business traveler
Liked: Staff & service, property conditions & facilities
レストランは外国人スタッフが多いですが、とても教育されているのか、キレイな日本語と丁寧な接客をしていただきました。 また、フロントスタッフの方々にも色々とケアしていただき、快適な時間を過ごせました。 少しだけ残念だったのが、部屋の洗面台に前の方のゴミ(歯ブラシ入れビニールを開封した時の切れ端)がハンドソープ容器の前に落ちていたことと空気清浄機に要クリーンのランプが点灯していたこと。 温泉からの景色も良く、夕朝食も美味しく、スタッフも親切な方が多かった分悪い点がいつもより気になりました。 それを差し引いてもプラス評価ですが、隅の埃はもはや気にしませんがわかりやすい場所はせめて気をつけていただければと思います。 また、泊まる予定です。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完全放鬆的温泉之旅
整體環境令人十分放鬆,膳食、服務都非常好,有機會會再去。
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設全体は良いが、部屋が狭い
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても現代的
細やかな心遣いと現代的な経営判断が目につくステキな宿泊施設でした。
Stayed 1 night in Apr 2019