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La Reserva Chapala Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Reserva Chapala Resort

Hallway
Outdoor pool, sun loungers
Restaurant
Comfort Double Room | In-room safe, free WiFi, bed sheets
Porch

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
960 Carr Jocotepec-chapala Raquet Club, Ajijic, JAL, 45920
  • Sierra De San Juan Cosala
    14 min walk
  • Lake Chapala
    2 min drive
  • Ajijic Malecón
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    45 min drive

Room options

View all photos for Comfort Studio Suite

Comfort Studio Suite | In-room safe, free WiFi, bed sheets

Comfort Studio Suite

  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, free WiFi, bed sheets

Comfort Double Room

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | In-room safe, free WiFi, bed sheets

Comfort Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

La Reserva Chapala Resort

3-star hotel in Los Sabinos
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a children's pool, and concierge services. Change of towels is available on request.
La Reserva Chapala Resort offers 26 accommodations with safes and ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
La Reserva Chapala Resort features an outdoor pool and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Chapala hotel also offers a garden, a picnic area, and concierge services. Onsite uncovered self parking is complimentary.

La Reserva Chapala Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
La Reserva Chapala Resort has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 100 to 300 for adults and MXN 100 to 300 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

More

  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 for adults, and MXN 100 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

La Reserva Chapala Ajijic
La Reserva Chapala Resort Hotel
La Reserva Chapala Resort Ajijic
La Reserva Chapala Resort Hotel Ajijic

La Reserva Chapala Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 223 reviews" "
Rating 8 - Good. 53 out of 223 reviews" "
Rating 6 - Okay. 17 out of 223 reviews" "
Rating 4 - Poor. 4 out of 223 reviews" "
Rating 2 - Terrible. 9 out of 223 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Amenities, property conditions & facilities
Excelente servicio todo muy limpio y comodo, la comida deliciosa!
Stayed 2 nights in Sep 2024

8/10 Good

Jorge Alejandro

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. Our only complain is the layout of the badroom in the room. It is not cool not to have privacy…
Stayed 2 nights in Jul 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, staff & service
Restaurant and bar were closed. Jacuzzi was dirty. No services due to low season. It would have been nice to know ahead of time. We were the only ones at the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Saidy

Stayed 1 night in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Jun 2024

2/10 Terrible

Paola Mariana

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a cucaracha in the restroom
Stayed 1 night in Jun 2024

6/10 Okay

VICTORIA

Disliked: Property conditions & facilities
Bad service
El hotel ya necesita mantenimiento, no lo cuidan bien La gerente cero actitud de servicio
Stayed 1 night in Jun 2024

10/10 Excellent

María del Rosario

Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to relax and disconnect, great property, great staff, great food
Stayed 2 nights in Mar 2024

10/10 Excellent

Isolda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

HIRAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great view of the lake
Stayed 1 night in Feb 2024

10/10 Excellent

Ally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here 100 times more. The pictures do not to it justice it is a beautiful property with an amazing view of the lake. Beds are comfy and food is very good. Staff was exceptional. Had to take many taxis and the hotel staff called them for us every time. And a tip if you pay your taxi driver a little bit more they will come back for you. Location was great just a few minute drive to lots of shopping and food. We had friends that biked from the hotel to shopping and they loved it. STAY HERE! You won’t be disappointed!!

10/10 Excellent

Arturo

Stayed 1 night in Jan 2024

8/10 Good

Gerardo

Stayed 1 night in Jan 2024

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities
It was beautiful, clean and the staff were very helpful.A great ,quiet place to relax.
Stayed 3 nights in Oct 2023

10/10 Excellent

fransisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendado
Stayed 1 night in Sep 2023

8/10 Good

WILLIAM, miami

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Una propiedad muy bonita, limpia. Deberían de poner cena los fines de semana en el restautante.
Stayed 4 nights in Sep 2023

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Great price
Stayed 2 nights in Jul 2023

10/10 Excellent

VICTORIA

Stayed 1 night in Jul 2023

10/10 Excellent

Markus

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Efren

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No Walls in Room Bathroom
The staff wasn't at their post and it took 20 minutes for them to open the second security gate. The guard at the first station couldn't even reach them. When I checked in the gentleman at the front counter said it was because of faulty phones but then a call came in right in front he and I. He realized he was caught in a lie and then just handed me a keychain with things dangling from it and said your room is "T" and "There's no breakfast". One of the cleaning ladies outside my room explained that the white creidt card looking thing on they keychain was for the entry gate and the other object was for the room safe. The code-lock option doesn't work so that key/chuck can be copied. Lastly, and more importantly, the room has no complete walls and there is no privacy for your most private moment. There's also no air conditioning and only a fan above the bed. So even in the makeshift two-walled bathroom receives no air. The cleaning service also left pink stickies on a table saying "thanks for tipping". Here's a tip: that's tacky. Wouldn't stay there again. One and done!
Stayed 1 night in May 2023

2/10 Terrible

Maria A, Santa Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is gorgeous. Check in was a nightmare. Check in is from 2-4pm. We arrived at 3:30 and our room was not ready. Waited 30min. The receptionist was very arrogant and had a higher than though attitude, very judgmental and pretentious. We were a group of 10 and she was interrogating everyone about how many ppl in each room even though we booked enough rooms to accommodate us all. She just had an issue with our group, borderline racist. Will never book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Salvador, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Nq
Stayed 3 nights in Apr 2023