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Hotel des Augustins

3.0 star property

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Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Reception
Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets
Deluxe Double Room | Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet friendly
  • Air conditioning
$167
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    ‪1 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪2 min walk‬
  • Aix-en-Provence Tourism Office
    ‪3 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

8.8 out of 10
Excellent
(6 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, soundproofing, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Twin Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel des Augustins

3-star hotel in Aix-en-Provence Historic Centre
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is provided daily.
Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. This Aix-en-Provence hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.

Hotel des Augustins is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 275 out of 567 reviews
Rating 8 - Good. 212 out of 567 reviews
Rating 6 - Okay. 50 out of 567 reviews
Rating 4 - Poor. 22 out of 567 reviews
Rating 2 - Terrible. 8 out of 567 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Leigh, Penticton

Traveled with family
Room was small but clean and staff were very friendly. Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Mary Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel that is a former monastery right in the city center. Very convenient to everything. Nice size rooms and bathrooms. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix. If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it. And take Le Bus around the area.
Stayed 2 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, property conditions & facilities, room comfort

Central, attractive, but ...

Aix-en-Provence is beautiful - but SO expensive. This is a superb address, just steps away from the Cours Mirabeau. The entrance is stunning: on previous visits to Aix I'd peeped in ... but now I've actually stayed here! Checking in, I felt very welcome - and I heard other guests being advised and helped very pleasantly, in French and English. But I have mixed feelings about my stay. First concern: the stairs up to the rooms from the entrance hall are VERY steep indeed - and the lift is very slow to react. You pays your money ... I was quite comfortable in room 101 (!) but it was expensive. The room was pleasantly furnished but not perfect: the electric socket next to the bed didn't work, for instance, and the over-bath shower arrangement was far from ideal - almost impossible to shower without water getting everywhere. There was an air-conditioning unit in the room but no means of turning it on. Fortunately the May weather, though hot, was not too hot, allowing me to keep the windows open. No insects/mosquitoes but there was quite a lot of street noise. This made me feel part of Aix and it didn't go on too late☺. Breakfasts were pleasant though to be honest for the price I'd have liked more savoury - maybe even cooked? - choices. Lots of good cakes, plus yoghurts, produits laitiers, etc. (standard supermarket fare). "Could do better". You simply couldn't find a more central, convenient place to stay in this wonderful town ... but maybe there are more canny choices?
Stayed 3 nights in May 2025

10/10 Excellent

kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!! Extremely helpful and accommodating. Will stay here again.
Stayed 1 night in May 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel in a former convent. Room was nice, better for a single if you have lots of luggage, but very acceptable. Front desk very helpful, and did laundry on site for us twice. Did not try the breakfast option but it was offered in a nice dining area. Hotel has easy walking access to restaurants, historic sights, taxis, and train station.
Stayed 4 nights in May 2025

10/10 Excellent

DAWN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Completely charming and a perfect location!
Lobby
Stayed 6 nights in Apr 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. The staff is pleasant and helpful. It is a short walk from the train station; the surrounding area is filled with great restaurants and shopping. The major sites are all within easy walking distance.
Stayed 2 nights in Apr 2025

6/10 Okay

Virginia

Business traveler
Liked: Cleanliness, staff & service, room comfort

Clean but needing some help.

My curtains were broken and did not fully close, also there were businessmen in the breakfast room on calls which made for a noisy breakfast room. I don't think this is good practice for a hotel to allow this. However the staff were friendly and helpful and the room was clean.
Stayed 1 night in Apr 2025

8/10 Good

Steven, Emsworth

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby is beautiful and accessible to use. The room was small but nicely decorated. The breakfast is a great value. The shower water drain was stopped up after one shower. The staff excellent, but we did not like the 5.80 euros compensation energetique added to our bill. We didn't notice it until we got home.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful old building, the quiet and appropriate decor in the lobby area, welcoming staff who attending to our small requests promptly.
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Wonderful location. Hotel is very charming and architecturally unique. Staff were very helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

Judith

Charming hotel in a great location!
Stayed 4 nights in Mar 2025

4/10 Poor

Eli

Stayed 1 night in Mar 2025

10/10 Excellent

Leesa, BROOKHAVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix!
Stayed 3 nights in Mar 2025

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great and very friendly, gave recommendations for things to do and places to eat in the local area
Stayed 3 nights in Mar 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most help and friendly staff!
Stayed 5 nights in Dec 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Augustins

Very conveniently located for the town in a lovely old building, large comfortable rooms. Struggled with the locks in windows and doors though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location. Amazing interior design. The hotel itself is a historical treasure.
Stayed 1 night in Dec 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s age and character
Stayed 4 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff were so kind and helpful. I felt very welcome as soon as I walked in the door.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024