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Aquabella Hôtel & Spa

4.0 star property

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Photo gallery for Aquabella Hôtel & Spa

Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Property video
Balcony
Pillowtop beds, in-room safe, individually decorated
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
2 Rue Des Etuves, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Place d'Hotel de Ville
    ‪3 min walk‬
  • Cours Mirabeau
    ‪6 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪9 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Pillowtop beds, in-room safe, individually decorated

Comfort Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Pillowtop beds, in-room safe, individually decorated

Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds, Balcony (Privilege)

Twin Room, 2 Twin Beds, Balcony (Privilege) | Pillowtop beds, in-room safe, individually decorated

Twin Room, 2 Twin Beds, Balcony (Privilege)

9.0 out of 10
Wonderful
(4 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony (Privilege)

Pillowtop beds, in-room safe, individually decorated

Double Room, Balcony (Privilege)

9.6 out of 10
Exceptional
(14 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Aquabella Hôtel & Spa

4-star hotel in Aix-en-Provence Historic Centre
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Aquabella Hôtel & Spa offers 112 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 82-cm flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Aix-en-Provence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Thermes Sextius. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Aquabella Hôtel & Spa features a hot tub and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to 8 meeting rooms and coworking spaces. Event facilities measuring 3122 square feet (290 square meters) include conference space. This business-friendly hotel also offers a seasonal outdoor pool, a fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Aquabella Hôtel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
L orangerie - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 18 per day)
  • Self parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • l orangerie

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • 8 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 82-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children 16 and younger are not allowed at this property from April to August; the rest of the year they are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.27 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 18 per night (in/out privileges)
  • Nearby parking fee: EUR 18 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not permit guests to wear a burkini in the pool.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted from April to August
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aquabella Aix-en-Provence
Aquabella Hotel
Hotel Aquabella
Hotel Aquabella Aix-en-Provence
Aquabella Aix En Provence
Aquabella Hotel Aix En Provence
Hotel Aquabella
Aquabella Hôtel & Spa Hotel
Aquabella Hôtel & Spa Aix-en-Provence
Aquabella Hôtel & Spa Hotel Aix-en-Provence

Aquabella Hôtel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sara, NY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well-positioned for those who want to explore Aix. The hotel has beautiful grounds (if it's sunny) and there is a gorgeous pool outdoors for those who like to lounge. Downside, poor service in the bar -- overwhelmed staff with insufficient staff to serve guests in a timely fashion. Makes it difficult if you are trying to be more casual and get a bite to eat or drink there. Skimpy on things like amenities to the skin and hair -- no hair conditioner in the room or in the spa. No body lotion in hotel room, so bring your own. My room had an empty soap dispenser, so especially irritating when I went to took a shower. Main hotel food menu (including room service) insufficient options for those don't want a heavy meal. Busload of tourists arrived in lobby and it felt suddenly very corporate. Great breakfast if you buy privileges.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a luxury facility wonderfully located at a quiet spot near the edge of the beautiful and walkable city of Aix. The hotel is well-designed and generously staffed with people who are always there to help. If it's available, the 20 euro breakfast buffet is a great bargain.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Comfortable beds. Nice location with easy walk to markets and restaurants. Great staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The room was big and nice, everything was super clean, the staff very friendly, and breakfast was very complete. Parking was very easy, in a garage that’s like one block away from the hotel, and which you pay for at the reception when you check out. The spa was also very complete and very fun. Finally, the location is perfect. You can walk around the city and reach anywhere in a few minutes. Would definitely stay again.
Stayed 2 nights in Feb 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2025

8/10 Good

mitra

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t use the spa was booked the 3 days I was there. Should the Hôtel gust have priority I think.
Stayed 3 nights in Jan 2025

10/10 Excellent

stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Good service. Kind and attentive staff. Close to centre
Stayed 2 nights in Dec 2024

10/10 Excellent

JeanPaul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and would stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dawn

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Paulina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful amenities, in a very walkable area - great breakfast. Inclusion of water spa facilities an excellent feature. Cute hotel cat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we could have enjoyed more of the spa. The room was very nice and the staff was super helpful after our first activity was cancelled. The restaurant was great, super friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic stay

our toom was lovely with a beautiful balcony, perfect for watching Aix sunsets. helpful staff provided is with direction and went the extra mile to communicate with our taxi drIver. i enjoyed my spa treatments
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Stayed 2 nights in Oct 2024

8/10 Good

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of amenities. Very nice spa facilities. Breakfast was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Oct 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Comfortable room. Excellent spa options. Convenient to walking the city. Excellent breakfast buffet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing like a 2,000 year old spa!

Loved this place so much we’d stay for a year if we could! As it was, we extended our two night stay into five. Our corner suite overlooked the 2,000 year old Sextius Tower, pool, garden, and had a view of Mont Sainte Victoire. Both Pavillion Vendome and Cours Mirabeau are just minutes away by foot as is all of the Old City. L’Orangerie, the in-house restaurant, deserves a Michelin star for fine dining any day; their Sunday brunch buffet is to die for. Spotless comfort, helpful multilingual staff, gorgeous setting. Will definitely stay there again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the edge of busy old city center but a world apart. High end insulated french doors kept our suite as whisper quiet as the spa!
Stayed 1 night in Sep 2024

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Stayed 2 nights in Sep 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was amazing, nice location with walking distance to the center
Stayed 4 nights in Sep 2024

10/10 Excellent

Sam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - great outdoor pool area, breakfast and really helpful and attentive staff. Also in an excellent location for exploring Aix from a peaceful and quiet base.
Stayed 4 nights in Sep 2024

2/10 Terrible

Bill

Stayed 2 nights in Sep 2024