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Mango House Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mango House Resort

View from property
Outdoor pool, sun loungers
Exterior
Exterior
Two Bedroom Apartment | Premium bedding, individually decorated, individually furnished

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Washer
  • Pool
  • Barbecue grill
  • Outdoor Space
  • Free WiFi

Explore the area

Map
Cnr Shute Harbour Rd & Erromango Drive, Jubilee Pocket, QLD, 4802
  • Port of Airlie
    19 min walk
  • Jubilee Tavern
    4 min walk
  • Proserpine Station
    25 min drive
  • Airlie Beach, QLD (WSY-Whitsunday)
    4 min drive

Room options

View all photos for Studio

Studio | Premium bedding, individually decorated, individually furnished

Studio

  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, individually decorated, individually furnished

Two Bedroom Apartment

  • 431 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Premium bedding, individually decorated, individually furnished

One Bedroom Apartment

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

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The price is $106
per night
$117 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Mango House Resort

4-star Jubilee Pocket apartments with balconies
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities, and an arcade/game room. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include a balcony and premium bedding. Housekeeping is available on request.
Mango House Resort offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jubilee Pocket aparthotel provides complimentary wireless Internet access. 30-inch LCD televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, pool spa. The spa is open daily.
Mango House Resort features a full-service spa and an outdoor pool. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a nightclub, spa services, and a terrace. Complimentary covered self parking is available on site.

Mango House Resort is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Alarm clock
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 30-inch LCD TV with digital channels
  • Concerts/live shows
  • Evening entertainment
  • Games
  • Karaoke
  • Music library
  • Nightclub
  • Stereo
  • Video library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Foosball table
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 units
  • Access via exterior corridors
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Mango House Resort Jubilee Pocket
Mango House Jubilee Pocket
Best Western Mango Hotel
Best Western Mango House Resort
Mango House Resort Aparthotel
Mango House Resort Jubilee Pocket
Mango House Resort Aparthotel Jubilee Pocket

Mango House Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 300 reviews" "
Rating 8 - Good. 97 out of 300 reviews" "
Rating 6 - Okay. 36 out of 300 reviews" "
Rating 4 - Poor. 12 out of 300 reviews" "
Rating 2 - Terrible. 5 out of 300 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verce

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The toilet stunck so bad. The dish washer was full of dirty dishes. I booked for 4 people it was advertised as double bed and 2 single sofa beds. The two single sofa beds were actually the conner couches that did not turn into a sofa. The kids were so uncomfortable. We tried to use the BARBAQUE to make out self BARBAQUE there was no light there had to use our phone light. I would never say here again.
Stayed 3 nights in Sep 2024

6/10 Okay

Lesley

Traveled with family
Disliked: Cleanliness
Disappointed the cleaner did not do a proper clean. All cups were filthy, which made one think, maybe all utensil and plates were the same.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

megan

Liked: Cleanliness, property conditions & facilities
Nice and clean, hasslefree
Stayed 1 night in Feb 2024

10/10 Excellent

Basil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best above all the other self-contained apartments that stayed in all my life in Australia and New Zealand. I will definitely stay there if I travel that way to the Whitsundays again in future.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Property Manager is friendly and helpful. We stayed only one night and all went very well for us. We will stay again here.
Stayed 1 night in Jan 2024

6/10 Okay

Shayne

Traveled with family
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.
Stayed 6 nights in Jan 2024

2/10 Terrible

Sue and Roy

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fasle advertising - there is None of the following - Netflix, Ovens, Stovetops, Baths, Dushwasher, Close to beach. Cultery all chipped and unit, bbq and proprty so dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

Basil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2broom apartment with my family of four in December 2023. Very good apartments for families because it has everything that a family needs while in Whitsunday/Airlie Beach/Jubilee Pocket. Pam was very friendly providing customer service to us/her customers. Thank you Mango Tree Motel
Stayed 1 night in Dec 2023

6/10 Okay

Sam

Stayed 1 night in Nov 2023

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Cleanliness
Property would benefit from some deep cleaning.
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, could not fault the accommodation or device. However, it is on a main road and is very noisey if you are staying on the roadside of the accommodation.
Stayed 2 nights in Oct 2023

8/10 Good

avni

Traveled with family
Liked: Amenities
Pam was really helpful
Stayed 6 nights in Sep 2023

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.
Stayed 1 night in Sep 2023

8/10 Good

Graham

Liked: Cleanliness, amenities
A bit untidy around the carports. But overall quite good. Found the toilet room to be very small
Stayed 1 night in Sep 2023

10/10 Excellent

Lyndal

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, love the pool! Great location
Stayed 1 night in Sep 2023

4/10 Poor

Andrew

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The Mamager was rude and unhelpful, the beds we’re on hard wood and very uncomfortable. When asking if she could move us to another room she was very rude and not happy to assist. Would never stay there again
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Stayed 3 nights in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very clean, updated property.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2023

2/10 Terrible

Justyna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Vicki

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Lipstick on the glassware Shower recess needed a good scrub Washing machine smelt mouldy
Stayed 1 night in Jul 2023

10/10 Excellent

Shane

Liked: Cleanliness, room comfort
Mango house
Thanks for the free upgrade Very comfortable, roomy apartment with washing machine and dryer, disqasher in kitchen, very quiet and loved tje pool area, all staff extremely helpful. If we are ever this way again we will definitely be staying at mango house.
Stayed 6 nights in Jun 2023