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Grosvenor Hotel Adelaide by Accor

3.5 star property

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Sports facility
Property entrance
Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Free WiFi

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Rundle Mall
    ‪8 min walk‬
  • Adelaide Oval
    ‪10 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Two Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Two Queen Room

  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Queen Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

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  • Breakfast included
  • Free WiFi
  • Restaurant
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4.4 out of 5, Excellent, (1006)
The price is $95
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$105 total
includes taxes & fees
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About this property

Grosvenor Hotel Adelaide by Accor

Hotel in Adelaide Central Business District
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Grosvenor Hotel Adelaide by Accor features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Adelaide hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Grosvenor Hotel Adelaide by Accor is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Children aged 15 and younger eat free breakfast.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 18 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 15 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 18 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 322 out of 1003 reviews
Rating 8 - Good. 376 out of 1003 reviews
Rating 6 - Okay. 186 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Noel

Looking old and tired.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jan 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Lesley Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but quiet room. clean and renovated bathroom. Facilities were good and daily housekeeping. The hotel is obviously in the process of upgrading and renovating. Great location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter

The staff were very helpful and pleasant. The room was to our needs.
Stayed 3 nights in Jan 2025

6/10 Okay

paul

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
Cooling was sub standard, location very good ,
Stayed 1 night in Jan 2025

8/10 Good

Perla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the heart of CBD,across the railway station. Their rooms are clean and tidy. The staff are accommodating and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tracey

Liked: Staff & service
Stayed 3 nights in Jan 2025

6/10 Okay

William, McLaren vale

Disliked: Amenities, property conditions & facilities
Room was fine apart from no air conditioning, a pedestal fan was supplied but was very dusty and damaged, curtains stained and not been cleaned in years. Carpet stained. No information in the room about services or what’s around the city. Lucky I was only there to bed close to the hospital
Stayed 1 night in Jan 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a good stay at hotel
Stayed 6 nights in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to transport
Stayed 8 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I am very happy with the service and with any questions. Good location to suit the needs for this stay until plans changed, so unfortunately, I had to find somewhere else to get an apartment room more suitable for the next 2 weeks' stay
Stayed 4 nights in Dec 2024

10/10 Excellent

PEI-JUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Zhenwei

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Wallace john

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 8 nights in Dec 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom was so tiny I had trouble sitting on the toilet. This was the first time in a bathroom like this. Room 317.
Stayed 4 nights in Dec 2024

8/10 Good

Juliet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if need a night in the city
Stayed 1 night in Dec 2024

8/10 Good

Todd Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Simon

Stayed 1 night in Dec 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the price and closeness to Adelaide town centre. A few undesirable people around but left us alone, just a bit unnerving.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

6/10 Okay

James

Stayed 1 night in Sep 2024