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Grosvenor Hotel Adelaide by Accor

3.5 star property

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Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
View from property
Exterior
Sports facility
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Park Lands
    ‪1 min walk‬
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Stamford Plaza Adelaide

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1037)
The price is $125
per night
$137 total
includes taxes & fees
Mar 14 - Mar 15
Stamford Plaza Adelaide

About this property

Grosvenor Hotel Adelaide by Accor

Hotel in Adelaide Central Business District
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Grosvenor Hotel Adelaide by Accor features a vending machine, multilingual staff, and tour/ticket assistance. Wireless Internet access is complimentary. This Adelaide hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Grosvenor Hotel Adelaide by Accor is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 25 per day)
  • Secured, covered self parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: AUD 15 per person

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch TV with cable channels
  • Pay movies

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 45.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 15 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1004 reviews
Rating 8 - Good. 375 out of 1004 reviews
Rating 6 - Okay. 191 out of 1004 reviews
Rating 4 - Poor. 78 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a room with a view,,
Stayed 2 nights in Nov 2024

10/10 Excellent

Faasilitamaitai

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 7 nights in Nov 2024

8/10 Good

Dannielle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly, helpful staff. Air conditioning isn’t good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Filippo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to city center
Stayed 2 nights in Nov 2024

6/10 Okay

Grant

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a short stay, needs to be updated & rooms joined. Bathroom was very small & cramped. Noisy at night hearing lifts & pipes. But over all, it was clean and beds were well made & comfortable for a couple of nights.
Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice customer service and cleanliness.
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will never ever stay, cockroaches in the room! Disgusting!!
Stayed 1 night in Nov 2024

8/10 Good

Angela

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Have used this hotel several times now. Good location, easy check-in and out. Clean rooms and comfy beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Marea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a no fuss stay in the city
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 4 nights in Nov 2024

8/10 Good

AM

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Grant Andrew

Liked: Cleanliness, staff & service, amenities
😊
Stayed 3 nights in Nov 2024

6/10 Okay

Catriona

Liked: Staff & service
The mattress was very firm. I should have taken my own pillow. Basement carpark is best suited to very small cars. Parking is tight.
Stayed 1 night in Nov 2024

6/10 Okay

Narelle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean and comfortable. Was a bonus having 2 TV’s. Disappointed that there was no working windows or view and poor air circulation. Our room had an overwhelming odor when we would enter each time. This hotel has plenty of potential if it was given a lot of TLC
Stayed 4 nights in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms not what are on Expedia
Booked a standard Room on Hotels.com. Room pictured looked lovely with a window, however the room we were given, whilst it technically had a window, it was contacted over, allowing no view. Probably rightly so. It was an iner facing room, and Pigeons were nesting there, and it looked disgusting, and had a lovely wake-up from them at dawn. It was Room 229. Stayed at the Grosvenor the weekend before, (Room 519), another inner facing Room, again not like the Photos, Very Disappointing and false advertising. Hotel is Very Tired, Hallway carpets are well worn
Stayed 1 night in Nov 2024

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and nicely presented but t v did not work and the bed was definitely the most uncomfortable bed I have ever slept on. The floor would have been more comfy
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniet to everything
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Room needed a little more character but was adequate for 1 night. Very quiet. The internal TV system took a bit to work out and could have been more responsive and friendlier
Stayed 1 night in Nov 2024

8/10 Good

Svend

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

4/10 Poor

Mez

Disliked: Property conditions & facilities
Stains on the carpets, dust in the walk-in wardrobe, old TV, poor lighting. Rundown and in need of refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room very close to Adelaide oval and train station. A bit roudy on the street. A very comfortable and enjoyable stay
Stayed 2 nights in Nov 2024

8/10 Good

Lester

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
As the title says :-)
Stayed 1 night in Nov 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay. Mould and dust around window and walls in bathroom could have been cleaned/wiped off.
Stayed 1 night in Nov 2024

8/10 Good

Svend

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024