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Aparthotel

Neptuno Costadeje

3.0 star property

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Photo gallery for Neptuno Costadeje

Sundeck
Exterior
Bar (on property)
Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV
Apartment, 2 Bedrooms | View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
Calle Cataluña nº3, Torviscas Centro, Adeje, Santa Cruz de Tenerife, 38670
  • Aqualand Costa Adeje
    ‪14 min walk‬
  • Fañabé Beach
    ‪15 min walk‬
  • Siam Park
    ‪1 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪14 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area | 32-inch flat-screen TV with satellite channels, TV

Superior Apartment, 1 Bedroom

  • 721 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 4 Twin Beds

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About this property

Neptuno Costadeje

3-star aparthotel in Costa Adeje
Along with 2 outdoor pools, this aparthotel has a full-service spa and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a coffee shop/cafe are onsite. Each apartment boasts a private pool and offers a kitchenette and a balcony. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences like a sofa bed and a refrigerator. Limited housekeeping is available.
Neptuno Costadeje offers 90 accommodations with private pools and espresso makers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, bidets, and hair dryers. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.
Neptuno Costadeje features 2 outdoor swimming pools and a children's pool. Dining options at the aparthotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Adeje aparthotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Parking is available onsite for a surcharge.

Neptuno Costadeje has designated areas for smoking.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Full-service spa
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Private pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 40 per week)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 90 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 40.00 per week
  • In-room safe fee: EUR 16.25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Residencial Neptuno Aparthotel Adeje
Residencial Neptuno Aparthotel
Residencial Neptuno Adeje
Residencial Neptuno
Neptuno Costadeje Aparthotel
Neptuno Aparthotel
Neptuno Costadeje Adeje
Neptuno Costadeje Aparthotel
Neptuno Costadeje Aparthotel Adeje

Neptuno Costadeje Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 242 reviews
Rating 8 - Good. 112 out of 242 reviews
Rating 6 - Okay. 40 out of 242 reviews
Rating 4 - Poor. 14 out of 242 reviews
Rating 2 - Terrible. 3 out of 242 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, room comfort

Neptuno review

We requested an apartment close to the ADULT pool. Which we got, very impressive sea views. Apartments are basic but always clean and comfortable. Would recommend apartment 144 to everyone.
Stayed 11 nights in Mar 2025

8/10 Good

Ronald

Liked: Cleanliness, room comfort

Great holiday

Our room was a side room and had a lovely sea view, the balcony was a good size to sit on and get the last rays of sun. The rooms were cleaned almost everyday and were nice and spacious. Would definitely stay here again. The staff were all friendly, and the pool staff were so accommodating.
Stayed 7 nights in Feb 2025

8/10 Good

Paul

Traveled with group
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, room comfort

Bara brith

Couldn't fault it for what we wanted and the price would stay again.
Stayed 7 nights in Nov 2024

6/10 Okay

Mark

Traveled with family
Stayed 7 nights in Feb 2025

8/10 Good

Dean

Liked: Amenities
I booked with Neptuno for a seven night stay as I was looking for somewhere away from the noise of the main clubs and it had the option of self-catering. I paid slightly more for a superior room which offered views of the ocean and sunset. The hotel was fairly easy to find following two buses from Tenerife South airport. The gentleman on reception was friendly and welcoming when I arrived and didn't ask for the 150 euro deposit. I was given a map and shown how to access my apartment for the week. Upon first glance, the reception and hotel was well maintained and clean. However, the following days showed that there were signs of wear and tear and general maintenance was required. I stayed in apartment 126 and would recommend this apartment for the fantastic views. Although tidy, there were some areas less clean than others. The curtains and sofabed hadn't been cleaned for some time as was apparent by the amount of dust which was clear when closing the curtains or sitting on the sofa. The kitchen was well equipped although both the kettle and toaster had seen better days. The kettle had so much limescale around the top, the lid couldn't be opened. The toaster had a large dent in the side. There was no oven but plenty of utensils available and enough plates and cutlery for four people. Overall there were issues with the apartment but I had a plesant and peaceful stay.
Stayed 7 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

carla

Traveled with family
Disliked: Property conditions & facilities
Dated, like a maze, out the way of everything.
Stayed 7 nights in Jan 2025

6/10 Okay

Vanessa

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 11 nights in Nov 2024

8/10 Good

Hilda

Liked: Cleanliness

Peaceful location.

Loved the peaceful location and surroundings. Pools were lovely as was the pool bar. Very close to large Mercadona and lovely walk to town and beaches. The uphill walk back was a challenge but kept us fit. The apartment was clean but very dated. Would need a new kitchen. Beds not very comfortable
Stayed 7 nights in Dec 2024

10/10 Excellent

Zachary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it was remote enough that you don't hear noise of other tourists walking past. The apartment was lovely, large in space for 2 adults and 2 children. And the views of the balcony are to die for
Stayed 7 nights in Jun 2024

10/10 Excellent

Carla

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
So gorgeous, lovely private feel
Stayed 6 nights in May 2024

8/10 Good

Shayne

Liked: Room comfort
Good value for money. My only complaint was the amount of cockroaches in the room. Had one crawl over my face and wake me up in the night. If your squeamish this hotel isn't for you
Stayed 7 nights in Apr 2024

6/10 Okay

Aiste

Disliked: Cleanliness

Not the best

Booked a room with ocean or pool view. Didn't get either. Furniture in the room was very tired and sofa bed not really suitable for sleeping on. Also, walls are paper thin so you can hear every conversation your neighbours have + them walking in and out of their apartments. Pool/bar area was nice with reasonably priced drinks and food. Just a shame that both pools close at 5pm.
Stayed 6 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Sleepless nights

The property is nice and good, but the WiFi is terrible, they charge for using their car park so we had to look for free parking, you can hear noise from other rooms. The beds were very uncomfortable making too much noises while turning and needs to be changed, very uncomfortable pillows. We asked for a favour if we could stay a little longer on the day we checked out, but one of the receptionist said we have to leave at 12pm, as we were leaving the room at 12.10pm the receptionist he called us and asked us to vacate the room. We've paid over €600 for a week.
Stayed 7 nights in Dec 2023

6/10 Okay

Jorge

Traveled with family
Good area but very noisy
Stayed 7 nights in Nov 2023

10/10 Excellent

robert

Liked: Cleanliness, room comfort
Stayed 8 nights in Oct 2023

8/10 Good

Philip

Liked: Cleanliness
On a steep hill 20 minutes walk from seafront, but local bus goes by. Also easy to get cabs. Reception staff are helpful.
Stayed 9 nights in Oct 2023

10/10 Excellent

ANGEL

Liked: Cleanliness, amenities, property conditions & facilities
Perfect service Thanks
Stayed 12 nights in Sep 2023

8/10 Good

Graham

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a quiet holiday spent with staff who really do try to make the stay enjoyable. Only a couple of niggles; a few (Irish women) ignored the non reservation policy on loungers and one woman took drinking glasses to the pool and promptly broke one but didn’t report it. I had to get lifeguard to get it cleared up. It would be nice if pool was opened earlier to benefit from the cooler sun hours.
Stayed 14 nights in Sep 2023

8/10 Good

PAUL

Traveled with group
Liked: Cleanliness, room comfort
Stayed 8 nights in Mar 2023

4/10 Poor

Balraj

Traveled with family and small children
Disliked: Cleanliness, amenities
We booked sea view 2 bedroom apartment. The rooms had bad smell even after cleaning they still stink. The towels provided were of bad quality and ripped off threads coming out. Only liked the pool and bar area. Could have stayed a better place in the same amount of money. Do not recommend for families.

10/10 Excellent

Harpal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Value for money, very friendly staff, nice location, a bit of an incline to walk back but taxi cheap enough if need be.
Stayed 3 nights in Mar 2023