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Swiss Spirit Hotel & Suites Alisa Accra

4.5 star property

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Photo gallery for Swiss Spirit Hotel & Suites Alisa Accra

Lobby
Premium bedding, minibar, in-room safe, desk
Outdoor pool
Outdoor pool
Suite, 1 King Bed, City View (The Pent House) | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
21 Dr Isert Road North Ridge, 21, Accra, Accra Region
  • Accra International Conference Centre
    ‪3 min drive‬
  • Makola Market
    ‪4 min drive‬
  • U.S. Embassy
    ‪6 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed (Royal Suite)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, City View (Ebony Suite)

  • City view
  • Sleeps 4
  • 3 King Beds

Superior Room, 1 Double Bed, City View (Superior Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Queen Bed, City View (Deluxe Room)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Twin Beds, City View (Deluxe Twin Room)

  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, City View (Junior Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View (The Pent House)

  • City view
  • Sleeps 4
  • 1 King Bed

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The price is $222
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About this property

Swiss Spirit Hotel & Suites Alisa Accra

4.5-star hotel in Osu Klottey
This hotel features 2 restaurants, an outdoor pool, and 2 bars/lounges. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Swiss Spirit Hotel & Suites Alisa Accra offers 199 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
In addition to an outdoor pool, Swiss Spirit Hotel & Suites Alisa Accra provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and barbecue grills.

Swiss Spirit Hotel & Suites Alisa Accra has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Swiss Spirit Hotel & Suites Alisa Accra has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

Property is also known as

Swiss Spirit Hotel Alisa Accra
Swiss Spirit Hotel Alisa
Swiss Spirit Alisa Accra
Alisa Hotel Northridge
Swiss Spirit Hotel Suites Alisa
Swiss Spirit Hotel & Suites Alisa Accra Hotel
Swiss Spirit Hotel & Suites Alisa Accra Accra
Swiss Spirit Hotel & Suites Alisa Accra Hotel Accra

Swiss Spirit Hotel & Suites Alisa Accra Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 31 out of 94 reviews
Rating 8 - Good. 39 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 8 out of 94 reviews
Rating 2 - Terrible. 4 out of 94 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Albert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good reception. Good break fast
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very corrupt staff. They stole my money and refused to give it back. The front desk employees are very unprofessional and rude! The manager should consider dismissing the front desk employees and hire properly trained individuals! Very disappointed to say the least!
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2020

4/10 Poor

Shelter, Oxford

Business traveler
Liked: Staff & service, property conditions & facilities
Location was spot on, facilities weren’t that bad either.
Stayed 1 night in Jul 2020

6/10 Okay

Travis

Stayed 1 night in Dec 2019

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel Bàr and bàr staff good Restaurant buffet food always warm to cool food and frosty staff
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent and the service of everyone was great.
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The initial room I was given was not clean and the AC wasn’t working, which is a must for Accra due to the heat and humidity. I then moved to another room which was must nicer, had a shower, and a functioning AC.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Professional environment and quality rooms at about the right price.
Stayed 9 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very good size for the two of us and was very good. No complaint from me. Very happy to use again and again. This is the third time of use.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is good . For my self, I like the place
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent property for it's price. The staffs are polite and the location is good. It's neat and the facilities are not broken. It's a good place
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in staff were polite and helpful. Checked me in though I arrived early but that was the best part of my stay. Changed room 3 times in 1st night 1st room - severe damp smell and faulty ac 2nd room - water leaking from ac vent 3rd room - finally ok but ac tending to trip off but too tired to complain again. Restaurant staff practically shooed me out because it was 3:30pm and the restaurant was closed for lunch. Bear in mind I was already eating. Restaurant was blah
Stayed 2 nights in Oct 2019

10/10 Excellent

Daniela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My fourth time here I will be back. Very good value for money.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Staff & service
when my family was there they ask them to pay extra money before they will show them the room because the system
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing stay

I had to arrive 1 day late in Accra, on 18 June instead of 17 June, due to my first flight arriving late in Lisbon where I was to take the connecting flight to Accra. This was an occurrence that was clearly out of my control and I requested Hotels.com to request a refund for one night from the Swiss Spirit Hotel & Suites Alisa. Hotels.com was very responsive and immediately contacted the hotel and advised me in writing that the Swiss Spirit rejected the request. I then contacted the hotel myself and was told that they cannot accept my request for a refund--full stop. This is extremely disappointing and not in line with Customer Satisfaction oriented policies one expects from these types of establishments; particularly when hot water in the shower was only available in the second day that I stayed there; only bath towels were provided with no hand towel available in the bathroom; wi-fi was weak in the room, with connection lost frequently until very late in the night, and I had to pay 90.6 for a room per night, without breakfast!
Stayed 3 nights in Jun 2019

8/10 Good

Kay

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location entertainment venues and dining options
Stayed 2 nights in Jun 2019

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service
As far as accommodations is was pretty good. It was a good value for the money. Look at deals on Expedia the rates are much better than what you are told if you walk into the hotel. The hotel was a bit dated but clean . Restaurant was ok and so was breakfast. Staff was accommodating especially breakfast hostess and Teresa. We had a mishap with room type and they more than compensated for the mishap. Would probably stay again.
Stayed 2 nights in Jun 2019

8/10 Good

SiriusBee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is well kept. The staff was friendly and very helpful. Room service was delivered in a timely manner. The air conditioner in the room leaked water on the floor but the problem was reported and taken care of right away. Internet worked well, lobby area is nice and inviting.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Miranda

Disliked: Property conditions & facilities

Average at best.

This hotel is absolutely not worth the cost. Its a bit aged and needs some updating. The shower water never heated up, I only got lukewarm water showers. The best part of my stay was the tennis court and the incredibly helpful staff at the court.
Stayed 2 nights in Mar 2019

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & property was great-- I had a suite & the AC did not work in the suite area of the unit--stifling hot so could not use that room -- maintenance gave a lame excuse why unit would not produce cold air
Stayed 4 nights in Mar 2019