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Hotel Arcos del Parque

3.0 star property

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Photo gallery for Hotel Arcos del Parque

Bar (on property)
Exterior
Lobby sitting area
Desk, iron/ironing board, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Hidalgo No. 14, Centro, Acayucan, VER, 96000
  • Parroquia San Martin Obispo
    ‪1 min walk‬
  • Palacio Municipal
    ‪3 min walk‬
  • La Ceiba
    ‪7 min drive‬
  • Minatitlan, Veracruz (MTT-Coatzacoalcos National)
    ‪54 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi

Single Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi

Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

About this property

Hotel Arcos del Parque

3-star Acayucan hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Arcos del Parque offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Hotel Arcos del Parque features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Onsite self parking and valet parking are complimentary.

Hotel Arcos del Parque has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
La Cascada - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 90 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • La Cascada

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 90.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Arcos Parque Acayucan
Hotel Arcos Parque
Arcos Parque Acayucan
Arcos Parque
Hotel Arcos del Parque Hotel
Hotel Arcos del Parque Acayucan
Hotel Arcos del Parque Hotel Acayucan

Hotel Arcos del Parque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 124 out of 304 reviews
Rating 8 - Good. 110 out of 304 reviews
Rating 6 - Okay. 41 out of 304 reviews
Rating 4 - Poor. 13 out of 304 reviews
Rating 2 - Terrible. 16 out of 304 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Acayucan, I highly recommend this hotel - people are super friendly and helpful - room was very clean and well kept
Stayed 1 night in Nov 2024

8/10 Good

Mari Trini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención.
Good service. Buen servicio y limpio. Tiene buena ubicación el hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Roberto

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible won’t stay at this place anymore, pool was close, People talking on their phones in hallways in the middle of the night front desk didn’t do anything about it even that i reported
Stayed 3 nights in Apr 2024

2/10 Terrible

Roberto

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First of all, they don’t have security in the hotel or someone to keep an eye overnight, people drinking in the middle of the night in the hallways, strangers jump into my parents balcony at night to take the table and chairs so they can drink!!! There’s was a guy who every night come to our front door and talk on the phone around midnight till 2 AM, we called front desk but they didn’t do anything about it, pool was close, Expedia didn’t mention anything in their Website when I booked my rooms. Very disappointed I would never and I mean never stay in this hotel again.
Stayed 5 nights in Apr 2024

6/10 Okay

Samuel

Traveled with partner
noisy during nighttime. The receptionist was not nice when answering questions, she needs to be more humble.
Stayed 1 night in Mar 2024

2/10 Terrible

Warren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Javier, Guatemala
Very well located. Good parking. Good restaurant.
Stayed 1 night in Jun 2023

4/10 Poor

Jeno

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Only think I liked is safe parking and clean room. Pool was filthy, no fridge , no micro, nothing else beside beds basically. Everything is quite dated….
Stayed 1 night in Mar 2023

8/10 Good

John

Stayed 1 night in Jan 2023

6/10 Okay

ruoqun

Traveled with group
No

6/10 Okay

Simon

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was very dirty and abandoned. The hot water was luke warm. The staff was very kind.

6/10 Okay

J

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, ok for a night
Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Very basic city center hotel with secure parking. You will need to give them a set of car keys as they pack cars into the central courtyard.

8/10 Good

Sylvia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was secure and the valet did a great job maneuvering. The staff were accommodating. Definitely call ahead of bringing a pet with you to make sure there is a pet friendly room available
Stayed 1 night in Nov 2022

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ninive es la persona más amable y servicial que conocí de este lugar !! Gracias

2/10 Terrible

Linda

Stayed 1 night in Sep 2022

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located on the Central Park. Parking lot fills up and they tandem park the cars. But it is well run and no matter how buried your car looks they can free it quickly so you can leave ahead of the folks whose cars are pared in front of yours. Interesting system but it works.
Stayed 1 night in Apr 2022

8/10 Good

Saulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena relación precio-calidad, de los mejores en Acayucan
Stayed 4 nights in Dec 2021

10/10 Excellent

Victor

Liked: Staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2021

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

NESTOR

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a problem, but the staff were not responsible for the altercation.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very helpful.
Stayed 1 night in Jul 2021

4/10 Poor

Amy

Business traveler, Traveled with family
Disliked: Room comfort
Advertised as having queen beds and upon arrival they were full size beds. They were unwilling to change us to a room with two beds. Bed was hard as a rock! Good water pressure and hot water was a plus. A/C too worked good. Hotel is located on the square which was nice. Parking is inside of hotel and you could hear when they had to move cars around to park everyone or to get cars out. Probably will look into other options next time we go there.
Stayed 1 night in Dec 2020

8/10 Good

Gaby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little one night stay
Great hotel, a bit rundown from age, and hotel staff are mainly accomodating. The internet tested well on speed test but was spotty while trying to use it for work. We didn't see the pool, but the views of the park we awesome for people watching.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and staff were helpful and parking was safe and easy
Stayed 1 night in Apr 2020