One Acapulco Diamante

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Acapulco Diamante

Outdoor pool
Superior Room, 1 Queen Bed, Non Smoking | Desk, free WiFi
Reception
Interior
Superior Room, 2 Double Beds, Non Smoking | Desk, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pool
  • Parking included
  • Air conditioning

Explore the area

Map
Boulevard de las Naciones Num 10, UH, UH Vicente Guerrero 200, Acapulco, GRO, 39931
  • Forum de Mundo Imperial
    5 min walk
  • La Isla Shopping Village
    6 min walk
  • Las Delicias
    1 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    3 min drive

Room options

Superior Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds, Non Smoking

  • 215 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

One Acapulco Diamante

3-star hotel in Puente del Mar
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
One Acapulco Diamante offers 126 air-conditioned accommodations with complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include showers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers an outdoor pool, a front-desk safe, and an elevator. Complimentary secured self parking is available on site.

One Acapulco Diamante is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Acapulco Diamante Hotel
One Diamante Hotel
One Diamante
One Acapulco Diamante Hotel
One Acapulco Diamante Acapulco
One Acapulco Diamante Hotel Acapulco

One Acapulco Diamante Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 276 out of 577 reviews" "
Rating 8 - Good. 199 out of 577 reviews" "
Rating 6 - Okay. 53 out of 577 reviews" "
Rating 4 - Poor. 16 out of 577 reviews" "
Rating 2 - Terrible. 33 out of 577 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice clean motel
Stayed 2 nights in Jul 2024

2/10 Terrible

Isaac

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is serious deteriorated. Smells humid everywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Maria M, BALTIMORE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities way more what i expected, Thank you so much
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ranferis, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk crew very nice with us
Stayed 1 night in Jun 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool, cleanliness, room have planty space,and lundry free
Stayed 6 nights in May 2024

10/10 Excellent

Saul Alonso

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was a great stay, the room is executive type and to little space, it is functional, there is not a functional mall at around by the moment, to the other side, the airport is to close
Stayed 2 nights in Apr 2024

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gabe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despues del huracan, el hotel se va recuperando. Las personas de recepción amables. La alberca sin camastros .....
Stayed 4 nights in Apr 2024

10/10 Excellent

Gregorio

Stayed 1 night in Sep 2023

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 1 night in Oct 2023

10/10 Excellent

Armando, NEW CASTLE

Stayed 1 night in Sep 2023

10/10 Excellent

Roman

Stayed 1 night in Aug 2023

6/10 Okay

Jolver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Susana Anahi Mora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Paulino

Stayed 1 night in Jul 2023

6/10 Okay

Manuel Alejandro

Stayed 1 night in May 2023

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2023

2/10 Terrible

Oscar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed 3 nights at this hotel. This is the worst hotel I have stayed from ONE. The first room that was given to us stank of sewage and the second one also stank but less. All 7 floor hallways also smell terrible. There wasn´t coffe on the hallways, just hot water and the bathroom looks pretty old. The third day our room wasn´t even cleaned even though we put the sign to clean at the room´s door. The
Stayed 3 nights in Apr 2023

2/10 Terrible

johan

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
AVOID! breakfast unchanged in 1 week and very limited, room too small to accommodate everyone and finally a swimming pool without shower which allows you to swim with people's sweat over several days.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jorge

Stayed 1 night in Apr 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Feb 2023

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best one!!
The beds were amazing!! The costumer service great. They treat you with kindness, very efficient and they really go the extra mile to help you. We are very grateful.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jennifer, Newbury Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cery comfortable place