Krystal Beach Acapulco
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*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
This property is closed from October 27 2023 to July 11 2024 (dates subject to change).
All-inclusive Details
All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
- A la carte meals, snacks, and select beverages included
- Dining and beverage availability limited at one or more venues
- Limited gourmet or à la carte dining
Not included
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- Minibar
- Room service
- One or more venues limit dining availability
- One or more venues limit beverages
- Surcharge for premium food items
- Surcharge for premium or imported alcoholic beverages
- A la carte or gourmet dining is limited
- Gratuities included
- Local non-alcoholic beverages and soft drinks included
- Room service not included
- Minibar not included
Property Features
Some rates at Krystal Beach Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Krystal Beach Acapulco like an outdoor pool, a children's pool, and a spa tub.
Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.
Krystal Beach Acapulco is a smoke-free property.
- Waterslide
- Number of outdoor pools - 1
- Number of spa tubs - 1
- Elevator
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of beach bars - 1
- 24-hour front desk
- Beach umbrellas
- Conference space
- Porter/bellhop
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (surcharge)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Hair salon
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Banquet hall
- Beach towels
- Total number of rooms - 400
- Number of floors - 19
- Number of buildings/towers - 1
- Wedding services
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Grocery/convenience store
- Snack bar/deli
- Babysitting or childcare (surcharge)
- Playground on site
Room Amenities
Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- Down comforter
- TV size measurement: inch
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Palapa - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Lobby Bar - This bar serves light fare only.
Room service (during limited hours) is available.
Spa Services
- Manicures and pedicures
Nearby Activities
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Bicycle rentals nearby
- Golfing nearby
- Hiking/biking trails nearby
- Sailing nearby
- Windsurfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 400 per person
- Self parking fee: MXN 250 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:30 AM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
Pet Policy
- Pets not allowed
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Hotel Names
- Krystal Beach Acapulco
- Krystal Beach Acapulco Resort
- Krystal Hotel Acapulco Beach
- Krystal Beach Acapulco Hotel
- Krystal Beach Acapulco Resort
- Krystal Beach Acapulco Acapulco
- Krystal Beach Acapulco Resort Acapulco
Hotel Reviews
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