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Hotel Acapulco

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acapulco

Interior
Comfort Triple Room | Free WiFi, bed sheets
Family Quadruple Room | Free WiFi, bed sheets
Exterior
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
benito juarez #28, 28, Acapulco, GRO, 39300
  • Zocalo
    5 min walk
  • La Quebrada Cliffs
    11 min walk
  • Playa Manzanillo
    11 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    46 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Triple Room

Free WiFi, bed sheets

Comfort Triple Room

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

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Pool

Hotel Bali-Hai Acapulco

Pool
Kids pool
Parking included
Free WiFi
3.7 out of 5, Good, (358)
The price is $39
per night
$44 total
includes taxes & fees
Dec 8 - Dec 9
Hotel Bali-Hai Acapulco

About this property

Hotel Acapulco

3-star Acapulco hotel with free in-room WiFi
Concierge services, a 24-hour front desk, and express check-out are available at this hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance. Change of towels is available on request.
Hotel Acapulco offers 40 accommodations with air conditioning. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Acapulco features tour/ticket assistance, concierge services, and express check-out. Wireless Internet access is complimentary.

Hotel Acapulco has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Acapulco
Hotel Acapulco Hotel Acapulco

Hotel Acapulco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 107 reviews" "
Rating 8 - Good. 28 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 9 out of 107 reviews" "
Rating 2 - Terrible. 9 out of 107 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Roman B

Liked: Staff & service
Not too bad for the price.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Disliked: Property conditions & facilities, room comfort
Good option
Not bad for the price - great location, quiet, cold air, some warm water, and mostly solid WiFi.
Stayed 5 nights in Feb 2024

4/10 Poor

FERNANDO, Jurupa Valley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nesecita cortinas mas gruesas las cortinas que tienen dejan pasar toda la luz del sol en las mañanas y no puedes dormir. El loby controla el aire acondicionado de tu cuarto tú no. Control de la TV no funcionaba.
Stayed 4 nights in Feb 2024

10/10 Excellent

GERARDO

Stayed 4 nights in Dec 2023

2/10 Terrible

Ron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

jhonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gabo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanta este hotel, siempre vuelvo cuando voy a Acapulco
Stayed 4 nights in Jul 2024

8/10 Good

NaNy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 2 nights in Jul 2024

10/10 Excellent

Nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
De manera general estuvo bien la estancia.
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities
El hotel es cómodo pero le hace falta estacionamiento y en la calle había mucha gente gritando
Stayed 2 nights in Jul 2024

10/10 Excellent

jhonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service
Great hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y atencion de su personal. Sin duda alguna una excelente opcion y sin duda regresare
Stayed 2 nights in Jul 2024

4/10 Poor

SERGIO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben dar el control del AA con depósito. Pero deben darlo. Colchones malos. Olor raro en habitaciones, deben dar tarjeta de puerta con depósito. Papel de baño muy paupérrimo etc etc
Stayed 1 night in Jun 2024

8/10 Good

Cemany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta Bonito El Hotel Por Dentro
Stayed 1 night in Jun 2024

10/10 Excellent

Alonso

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Jose

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Israel

Disliked: Staff & service
El joven del turno de la tarde, es mal educado, lo saludas y no contesta
Stayed 1 night in Jun 2024

10/10 Excellent

Ascencion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Luis

Liked: Staff & service
Disliked: Cleanliness
Básicamente es n bueno para dormir
Stayed 3 nights in May 2024

10/10 Excellent

Kevin Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El control del aire acondicionado no te lo entregan tienes que decirle en recepción que lo prendan o lo apaguen, se vuelve incómodo que tengas que estar saliendo para modificar la temperatura o encenderlo y apagarlo
Stayed 1 night in Jun 2024

2/10 Terrible

Estefany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy pequeña. Solo tienen sabana. Las toallas son robadas y ásperas. El baño muy muy reducido tanto que la taza del baño está adentro de la regadera y al momento de sentarte chocas con el muro(no cabes). La regadera es mala y chocas con los muros cuando te bañas.el aire acondicionado no lo controlas tú y tienes que estar yendo a recepción a que lo prendan o lo apaguen y es molesto ya que tampoco cuentan con teléfono en la habitación. Huele a humedad y para nada el edificio es para personas con sillas de ruedas o personas de las tercera edad ya que las escaleras son angostas, incómodas y feas. Los de recepción no son muy amables. Y no creo que tenga buena ubicación ya que la zona no es nada linda.
Stayed 2 nights in May 2024

8/10 Good

RAFAEL, Alajuela

Traveled with partner
Liked: Cleanliness, amenities
Bien
Stayed 3 nights in May 2024

10/10 Excellent

Brenda itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernanda

Traveled with group
Liked: Staff & service, amenities
Para el precio está bien, si solo buscas algo para dormir
Stayed 1 night in May 2024