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Hotel Bali-Hai Acapulco

2.0 star property

Choose dates to view prices

Photo gallery for Hotel Bali-Hai Acapulco

Outdoor pool
Bar (on property)
Superior Room | Living room
Property entrance
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
  • Diana the Huntress
    ‪7 min walk‬
  • Condesa Beach
    ‪7 min walk‬
  • Parque Papagayo
    ‪12 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(22 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | 1 bedroom, free WiFi, bed sheets

Superior Room

7.4 out of 10
Good
(6 reviews)
  • 366 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Quadruple Room Standard

1 bedroom, free WiFi, bed sheets

Quadruple Room Standard

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

1 bedroom, free WiFi, bed sheets

Quadruple Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior

1 bedroom, free WiFi, bed sheets

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Standard

1 bedroom, free WiFi, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Bali-Hai Acapulco

Hotel in Costera Acapulco
An outdoor pool, a poolside bar, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a children's pool, a meeting room, and a 24-hour front desk are onsite. Housekeeping is not available.
Hotel Bali-Hai Acapulco offers 121 air-conditioned accommodations with hair dryers. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Bali-Hai Acapulco features an outdoor pool and a children's pool. A poolside bar is on site where guests can unwind with a drink. Business-related amenities consist of a business center and a meeting room.

Wireless Internet access is complimentary. This Acapulco hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Bali-Hai Acapulco is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco

Hotel Bali-Hai Acapulco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 427 reviews
Rating 8 - Good. 131 out of 427 reviews
Rating 6 - Okay. 100 out of 427 reviews
Rating 4 - Poor. 42 out of 427 reviews
Rating 2 - Terrible. 24 out of 427 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

carlos

Stayed 1 night in Feb 2025

8/10 Good

zully

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a good area
Stayed 2 nights in Jan 2025

6/10 Okay

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice location close to the beach.
Stayed 3 nights in Jan 2025

2/10 Terrible

Enrique

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Arturo

Traveled with family and small children
Disliked: Staff & service
las habitaciones no estaban disponibles a la hora de mi llegada que fue a las 6 pm y ni así las tenían, las regaderas con muy poca agua, sobre todo que fue una muy mala experiencia para la familia que era su primer visita en este hotel, ahora si me dejaron mucho que desear con el mal servicio creo yo que al contratar por medio de ustedes el trato que nos dan es diferente, porque ellos prefieren que sea directo en el hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien ubicado y muy buen precio
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

BLANCA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to renew their bathrooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Mijail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was kind, bell men was new so it’s ok
Stayed 1 night in Aug 2024

4/10 Poor

Carina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Oscar

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Stayed 4 nights in Aug 2024

6/10 Okay

Maria

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Sergio

Stayed 2 nights in Jun 2024

6/10 Okay

Eduardo

Stayed 4 nights in Jun 2024

8/10 Good

Miguel, York

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Stayed 1 night in Oct 2023

4/10 Poor

Victor

Stayed 4 nights in Sep 2023

6/10 Okay

Fernando

It’s ok
Stayed 8 nights in Sep 2023

6/10 Okay

Marilu

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A la propiedad le falta mantenimiento, hay goteras de el techo, se tapaba constantemente el desagüe de la regadera y el baño. Las toallas se ven viejas, al entrar a la Anita ion la cama se veía como si alguien hubiera estado acostado y le preguntamos al botón que si estaba seguro de la habitación estaba limpia.
Stayed 3 nights in Sep 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place
Stayed 3 nights in Aug 2023

10/10 Excellent

ROCK

Stayed 1 night in Apr 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price location staff all great
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a beautiful old hotel, is the perfect place to leave suitcases, be able to take a nice shower, sleep with air conditioner, enjoy the pool. This Hotel is close to everything, to the ocean, transportation, restaurants, shopping malls, convenience stores. This incredible old Hotel need a good investment to make it as beautiful as in the best years of Acapulco.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, the pool was great when there is few people. Very close to the beach, and the rooms a little outdated but very comfortable. And a very good price!
Stayed 1 night in May 2021

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice old fashioned motel type place in the heart of everything. Ocean is across the streets, bars, restaurants, shopping right there.
Stayed 2 nights in Oct 2018

6/10 Okay

Db

Liked: Staff & service
Stayed 2 nights in Jun 2018