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Novotel Abu Dhabi Al Bustan

4.0 star property

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Photo gallery for Novotel Abu Dhabi Al Bustan

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
Pool views, serves lunch, dinner, and happy hour
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Spa
  • Housekeeping
$99
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Shk. Rashid Bin Saeed St / Rabdan St, Abu Dhabi, 0
  • Abu Dhabi National Exhibition Centre
    ‪1 min drive‬
  • Zayed Sports City Stadium
    ‪3 min drive‬
  • Sheikh Zayed Grand Mosque
    ‪5 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪18 min drive‬

Room options

View all photos for Executive Twin Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Twin Room with Executive Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Suite with Executive Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Queen Room with Sofa Bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Queen Room with Sofa Bed

7.2 out of 10
Good
(20 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Queen Room with Executive Lounge Access

1 bedroom, minibar, in-room safe, individually decorated

Executive Queen Room with Executive Lounge Access

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Novotel Abu Dhabi Al Bustan

4-star hotel in Al Muroor
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Novotel Abu Dhabi Al Bustan offers 361 accommodations with MP3 docking stations and minibars. These individually decorated accommodations have separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Novotel Abu Dhabi Al Bustan features an outdoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 14908 square feet (1385 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Complimentary covered self parking is available on site, along with a car charging station.

Novotel Abu Dhabi Al Bustan has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Pepper Restaurant - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Mellow Café - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
Waves Bar - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Choice Cut Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 90 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Choice Cut Steakhouse
  • Mellow Café
  • Pepper Restaurant
  • Waves Bar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (14,908 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in stairways (48 inches high)
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 15 2025 to September 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 90 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 100240966000003

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Novotel Abu Dhabi Al Bustan Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 311 out of 665 reviews
Rating 8 - Good. 219 out of 665 reviews
Rating 6 - Okay. 71 out of 665 reviews
Rating 4 - Poor. 36 out of 665 reviews
Rating 2 - Terrible. 28 out of 665 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marian, franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Sergio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cost-effective option, delivering a lot more value per dollar invested.
Stayed 2 nights in May 2025

4/10 Poor

Tiffany

Traveled with partner
Liked: Cleanliness
Property and room were decent. Breakfast buffet was extremely overpriced
Stayed 1 night in Feb 2025

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked their breakfast options
Stayed 2 nights in Apr 2025

8/10 Good

Yousef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

rachel et nicolas

Liked: Staff & service, amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Hanut, Hoboken

Stayed 4 nights in Apr 2025

8/10 Good

F, Riyadh

Stayed 2 nights in Apr 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

KUSHRAJ

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad service

Very pathetic service. Being three occupants requested for extra bath towel, even after calling four times it was not delivered. No coffee sachets and as per the house keeping its not available. Milk creamer too not available. Broken lamp , no enough drinking water in the rooms. No tooth brush or slippers available.
Stayed 1 night in Apr 2025

6/10 Okay

Jabu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LACHEEN TOURS

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and comfortable hotel. Will stay here again
Stayed 1 night in Mar 2025

6/10 Okay

MWK

Traveled with family
Disliked: Room comfort

Okay stay - bad odour in corridors

Sleeper couch very uncomfortable, bad odour coming from carpets in room & corridors
Stayed 2 nights in Mar 2025

10/10 Excellent

hannah

Stayed 3 nights in Feb 2025

2/10 Terrible

Josue

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mohamed

Stayed 2 nights in Mar 2025

8/10 Good

Hussain

Business traveler
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel when I'm Abu Dhabi.
Stayed 1 night in Mar 2025

8/10 Good

Antoine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was only for one night :)!
Stayed 1 night in Mar 2025

10/10 Excellent

Mikulas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Parveen

Liked: Staff & service

Facilities and staff care excellent but accommoda

Hotel facilities were very good though restaurants a little pricey. Staff care and service excellent. Bedroom and bathroom fixtures and fittings and furnishings all basic and needed revamp, all clean and usable. For this reason I would recommend 3* rating for the hotel.
Stayed 6 nights in Feb 2025

8/10 Good

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often choose this hotel for the convenience food options. The staff is always welcoming.
Stayed 1 night in Mar 2025