See all properties

Conrad Abu Dhabi Etihad Towers

5.0 star property

Choose dates to view prices

Photo gallery for Conrad Abu Dhabi Etihad Towers

Exterior
3 outdoor pools, pool umbrellas, sun loungers
Superior Room, 1 Queen Bed, Accessible, Sea View | Premium bedding, minibar, in-room safe, desk
View from property
3 outdoor pools, pool umbrellas, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
West Corniche, Abu Dhabi
  • Etihad Towers
    ‪3 min walk‬
  • Corniche Beach
    ‪8 min walk‬
  • Marina Mall
    ‪5 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪32 min drive‬

Room options

View all photos for Twin Deluxe Family Room With Sea View

Premium bedding, minibar, in-room safe, desk

Twin Deluxe Family Room With Sea View

  • Partial sea view
  • 560 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Sea View, Tower

In-room dining

Suite, 1 King Bed, Sea View, Tower

  • Sea view
  • 2594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Room With Sea View

Premium bedding, minibar, in-room safe, desk

Twin Deluxe Room With Sea View

  • Partial sea view
  • 560 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite, 1 King Bed (Etihad Suite)

In-room dining

Royal Suite, 1 King Bed (Etihad Suite)

  • Partial sea view
  • 10549 sq ft
  • Sleeps 8
  • 1 King Bed

View all photos for Sky Suite With Sea View

Sky Suite With Sea View | View from room

Sky Suite With Sea View

  • Sea view
  • 2594 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Sea View

Superior Room, 1 Queen Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Sea View

  • Sea view
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen One Bedroom Apartment With Sea View

Premium bedding, minibar, in-room safe, desk

Queen One Bedroom Apartment With Sea View

  • Partial sea view
  • 926 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Two Bedroom Apartment With Sea View

Premium bedding, minibar, in-room safe, desk

King Two Bedroom Apartment With Sea View

  • Partial sea view
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Accessible, Sea View

Superior Room, 1 Queen Bed, Accessible, Sea View | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Accessible, Sea View

  • Sea view
  • 441 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for TWIN CLUB ROOM Level 45 Sea View

Premium bedding, minibar, in-room safe, desk

TWIN CLUB ROOM Level 45 Sea View

  • Partial sea view
  • 560 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Grand Premier Room

Twin Grand Premier Room | View from room

Twin Grand Premier Room

  • Partial sea view
  • 657 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King club Room Level 45 Sea View

Premium bedding, minibar, in-room safe, desk

King club Room Level 45 Sea View

  • Partial sea view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Family Room With Sea View

Premium bedding, minibar, in-room safe, desk

King Deluxe Family Room With Sea View

  • Partial sea view
  • 1119 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe Room With Sea View

Premium bedding, minibar, in-room safe, desk

King Deluxe Room With Sea View

  • Partial sea view
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Etihad Suite With Sea View

Etihad Suite With Sea View | View from room

Etihad Suite With Sea View

  • Partial sea view
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Studio With Sea View

King Studio With Sea View | Living area | 42-cm LED TV with premium channels, TV, iPod dock

King Studio With Sea View

  • Partial sea view
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Three Bedroom Apartment With Sea View

Premium bedding, minibar, in-room safe, desk

King Three Bedroom Apartment With Sea View

  • Partial sea view
  • 1668 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for King Premier Family Room With Sea View

King Premier Family Room With Sea View | Premium bedding, minibar, in-room safe, desk

King Premier Family Room With Sea View

  • Partial sea view
  • 904 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King One Bedroom Apartment With Sea View

View from room

King One Bedroom Apartment With Sea View

  • Partial sea view
  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Grand Premier Room Sea View

King Grand Premier Room Sea View | Premium bedding, minibar, in-room safe, desk

King Grand Premier Room Sea View

  • Partial sea view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King Junior Suite With Sea View

Premium bedding, minibar, in-room safe, desk

King Junior Suite With Sea View

  • Partial sea view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family King Room With Sea View

Premium bedding, minibar, in-room safe, desk

Premier Family King Room With Sea View

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Royal Etihad Suite with Sea View Non smoking

Premium bedding, minibar, in-room safe, desk

Royal Etihad Suite with Sea View Non smoking

  • Sleeps 8
  • 4 King Beds

View all photos for Etihad Suite

Premium bedding, minibar, in-room safe, desk

Etihad Suite

  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Queen Apartment with Sea View Non smoking

Premium bedding, minibar, in-room safe, desk

One Bedroom Queen Apartment with Sea View Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Twin Room - Level 45

Premium bedding, minibar, in-room safe, desk

Club Twin Room - Level 45

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room With Sea View

Premium bedding, minibar, in-room safe, desk

Executive King Room With Sea View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Sky Suite with Sea View Non smoking

Living area | 42-cm LED TV with premium channels, TV, iPod dock

Sky Suite with Sea View Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for King Studio with Sea View Non smoking

Premium bedding, minibar, in-room safe, desk

King Studio with Sea View Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room With Sea View

Premium bedding, minibar, in-room safe, desk

Superior Queen Room With Sea View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Sea View Non smoking

Premium bedding, minibar, in-room safe, desk

Executive Twin Room with Sea View Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two Bedroom Apartment with Sea View Non smoking

Premium bedding, minibar, in-room safe, desk

Two Bedroom Apartment with Sea View Non smoking

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior King Suite - Level 45

Premium bedding, minibar, in-room safe, desk

Junior King Suite - Level 45

  • Sleeps 3
  • 1 King Bed

View all photos for Tower Suite with Sea View

Premium bedding, minibar, in-room safe, desk

Tower Suite with Sea View

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Twin Room With Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room With Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Premier Twin Room With Sea View

Premium bedding, minibar, in-room safe, desk

Grand Premier Twin Room With Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Superior Queen Room With Sea View Non Smoking

Premium bedding, minibar, in-room safe, desk

Accessible Superior Queen Room With Sea View Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room With Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room With Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Apartment With Sea View

Premium bedding, minibar, in-room safe, desk

Three Bedroom Apartment With Sea View

  • Sleeps 6
  • 3 King Beds

View all photos for Grand Premier King Room With Sea View

Premium bedding, minibar, in-room safe, desk

Grand Premier King Room With Sea View

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room With Sea View

Premium bedding, minibar, in-room safe, desk

Executive Room With Sea View

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Club King Room - Level 45

Premium bedding, minibar, in-room safe, desk

Club King Room - Level 45

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family King Connecting Room With Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Family King Connecting Room With Sea View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for One Bedroom King Apartment With Sea View

Premium bedding, minibar, in-room safe, desk

One Bedroom King Apartment With Sea View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Abu Dhabi Hotel And Residences Emirates Pearl

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (442)
The price is $224
per night
$277 total
includes taxes & fees
Apr 20 - Apr 21
Grand Hyatt Abu Dhabi Hotel And Residences Emirates Pearl

About this property

Conrad Abu Dhabi Etihad Towers

5-star Abu Dhabi hotel, connected to a shopping center in Al Bateen
Catch some rays on Conrad Abu Dhabi Etihad Towers's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 12 restaurants.
Conrad Abu Dhabi Etihad Towers offers 576 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Conrad Abu Dhabi Etihad Towers you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 12 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a hot tub, and a steam room. Complimentary self parking and valet parking are available on site, along with a car charging station.

Conrad Abu Dhabi Etihad Towers has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ray's Grill - This steakhouse overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required.
SOLE - This poolside fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.
Li Beirut - Overlooking the ocean and pool, this fine-dining restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
José by Pizarro - This restaurant specializes in Spanish cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.
Observation Deck at 300 - Overlooking the ocean, this coffee shop specializes in international cuisine and serves lunch and light fare. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Swahili, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AED 125 per person
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • José by Pizarro
  • Li Beirut
  • Observation Deck at 300
  • Ray's Grill
  • SOLE

Things to do

  • 3 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Pilates classes
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 20,667 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (68 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 66 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-cm LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must present valid passport or government issued photo identification at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 319 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Etihad Jumeirah
Etihad Jumeirah Towers
Etihad Towers
Etihad Towers Jumeirah
Jumeirah Etihad
Jumeirah Etihad Towers
Jumeirah Etihad Towers Abu Dhabi
Jumeirah Etihad Towers Hotel
Jumeirah Etihad Towers Hotel Abu Dhabi
Jumeirah Towers Etihad
Jumeirah At Etihad Towers Hotel Abu Dhabi
Jumeirah At Etihad Towers
Conrad Abu Dhabi Etihad Towers Resort
Conrad Abu Dhabi Etihad Towers Abu Dhabi
Conrad Abu Dhabi Etihad Towers Resort Abu Dhabi

Conrad Abu Dhabi Etihad Towers Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 844 out of 1006 reviews
Rating 8 - Good. 111 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 4 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Kiranjit

Liked: Cleanliness, staff & service, property conditions & facilities
It is a city hotel so suits more for a business travelers
Stayed 6 nights in Dec 2024

10/10 Excellent

Hamid

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylke

Stayed 7 nights in Dec 2024

10/10 Excellent

Marion

Stayed 1 night in Dec 2024

10/10 Excellent

Penelope

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a comfortable and amazing stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

pranjal

Stayed 5 nights in Nov 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Saed

Stayed 3 nights in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abu Dhabi GP
This was a stop off on the way back from Manila to watch the Grand Prix and get some sun. The hotel was amazing, lots of restaurants, excellent gym, huge pool with very comfy loungers. Staff were so nice and helpful. Good breakfast. As in most of the UAE drinks were expensive but that is the price of excellent service and weather. Would recommend this hotel for discerning couples.
Xmas at the hotel
Xmas display at the hotel
Lights in the lobby
The libby
Stayed 6 nights in Dec 2024

2/10 Terrible

Sumeet

Stayed 2 nights in Nov 2024

10/10 Excellent

Siddika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

CAROLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service specially at breakfast restaurant. Tinto was one of the managers. Excellent service, food options and organized as well.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gustaf

Stayed 2 nights in Dec 2024

10/10 Excellent

KAZUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service! Great food! I truly enjoyed my stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Conrad. The observation deck is impressive with incredible views of Emirates Palace, Qasr Al Watan and other famous landmarks. But the best part were the people. The staff is welcoming and willing to help.
Stayed 4 nights in Nov 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Fake Hospitality
Did not have the room I booked and requested several times before arriving despite confirmation several times. Hotel checkin staff were useless and nothing could be done until I lost my temper and then an appropriate room suddenly could be found. The rooms were poorly designed and the bathroom constantly had the smell of sewage. When moving furniture around there was a mountain of dust behind them. Breakfast services was slow 20 mins every morning to get a coffee and similar if you wanted eggs. The poor service was complemented by fake hospitality, broken promises of making things better and good old fashioned lies from all including the managers.
Stayed 7 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient
Stayed 4 nights in Nov 2024

6/10 Okay

Cristie

Traveled with family
Disliked: Property conditions & facilities
Dated interior and furniture
Stayed 4 nights in Oct 2024

10/10 Excellent

Karl Richard Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing room and restaurants were lovely. Really nice pools too
Stayed 7 nights in Oct 2024

10/10 Excellent

Hyung Seok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2024

8/10 Good

neal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was non-working coffee / espresso machine in the room. Otherwise excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fadel

Stayed 1 night in Sep 2024