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Jannah Burj Al Sarab

5.0 star property

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Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk
Flat-screen TV, fireplace, DVD player
Outdoor pool, sun loungers
Check-in/check-out kiosk
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Mina Street, Abu Dhabi, 130283
  • Abu Dhabi Corniche
    ‪9 min walk‬
  • Abu Dhabi Mall
    ‪16 min walk‬
  • Abu Dhabi Commercial Bank
    ‪16 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪33 min drive‬

Room options

View all photos for Jannah One Bedroom City View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom City View

  • 861 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Twin, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Twin, City View

  • 344 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Jannah One Bedroom Sea View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom Sea View

  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe King Room, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe King Room, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite , City View

Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite , City View

  • 646 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Southern Sun Abu Dhabi

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1004)
The price is $116
per night
$144 total
includes taxes & fees
Feb 27 - Feb 28
Southern Sun Abu Dhabi

About this property

Jannah Burj Al Sarab

5-star hotel in Al Zahiyah
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 coffee shops/cafes, 24-hour room service, and a meeting room.
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Jannah Burj Al Sarab features an outdoor pool and a 24-hour fitness center. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. This 5-star property offers access to a meeting room and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking and secured valet parking are available on site.

Jannah Burj Al Sarab has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Cocina - This restaurant specializes in international cuisine.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 45 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • Cocina

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Jannah Burj Al Sarab Hotel Abu Dhabi
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab Hotel Abu Dhabi

Jannah Burj Al Sarab Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 491 reviews
Rating 8 - Good. 133 out of 491 reviews
Rating 6 - Okay. 45 out of 491 reviews
Rating 4 - Poor. 24 out of 491 reviews
Rating 2 - Terrible. 20 out of 491 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Damjan

Stayed 1 night in Oct 2024

4/10 Poor

Suha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Noise. Breakfast is terrible. No peace of mind.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Oct 2024

6/10 Okay

Ivan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier
Stayed 2 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the road from the beach, walkable to shops, restaurants & bars. Quick, easy, friendly check-in. Great room & amenities. Definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

yassine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good customer service
Stayed 2 nights in Oct 2024

6/10 Okay

Raya

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The bathroom sink had hair in it upon check-in. They took away the face towels and never brought new ones, despite asking them to. TV is outdated, remote barely works. Not impressed.
Stayed 1 night in Oct 2024

2/10 Terrible

Majed, Riyadh

Traveled with group
Liked: Cleanliness
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
Stayed 1 night in Sep 2024

2/10 Terrible

Mohammed

Disliked: Staff & service
Room Service is bad
Stayed 14 nights in Sep 2024

8/10 Good

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a world where great service can be hard to come by, Badr stands out as an exemplary member of the MALRER in jannah team. I highly recommend dining here and hope you have the opportunity to experience the exceptional service Badr provides. Thank you, Badr, for making my meal in Jannah hotel truly special
Stayed 6 nights in Aug 2024

10/10 Excellent

Mumin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

dhruv

Disliked: Cleanliness, staff & service
Terrible service and dirty rooms
Stayed 4 nights in May 2024

2/10 Terrible

Liliana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
I had no hot water, I had to shower with cold water. I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem. I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again. I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone. It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.
Stayed 2 nights in May 2024

10/10 Excellent

Amr El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation. Value of money
Stayed 1 night in May 2024

4/10 Poor

Christopher

Business traveler
Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

baiqiao

Liked: Cleanliness, property conditions & facilities
The service is not that good. I waited for my luggage for almost 20 minutes. It’s not very professional. You can tell they really wait tips. This makes me uncomfortable. A 5 star shouldn’t like this. Also the treat guests as suspects and keep asked to questions all time. I won’t come back here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was the coolest ever! Forgot to get her Name, she was very helpful, upgraded us and have us many tips
Stayed 1 night in Apr 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
Shower drain blocked Scarcity of food options at Breakfast
Stayed 1 night in Feb 2024

8/10 Good

Al

Business traveler
Liked: Staff & service
Average Hotel with average amenities
Stayed 8 nights in Feb 2024

8/10 Good

arzu f

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Corniche and boardwalk along the sea. Also easy access to many restaurants.
Stayed 1 night in Feb 2024

8/10 Good

Octavian-Alin

Stayed 6 nights in Dec 2023