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Big Country Hotel & Suites, SureStay Collection by BW

2.5 star property

Choose dates to view prices

Photo gallery for Big Country Hotel & Suites, SureStay Collection by BW

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
3010 Catclaw Drive, Abilene, TX, 79606
  • Mall of Abilene
    ‪2 min drive‬
  • McMurry University
    ‪4 min drive‬
  • Dyess Air Force Base
    ‪5 min drive‬
  • Abilene, TX (ABI-Abilene Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (Dining Table;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Dining Table;Larger Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Desk, iron/ironing board, free WiFi, bed sheets

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About this property

Big Country Hotel & Suites, SureStay Collection by BW

Abilene hotel with free breakfast
This smoke-free hotel features a 24-hour business center, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Big Country Hotel & Suites, SureStay Collection by BW offers 66 air-conditioned accommodations with irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Abilene hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 904 square feet (84 square meters) include conference space. This business-friendly hotel also offers barbecue grills, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site. A total renovation of this property was completed in March 2021.

Big Country Hotel & Suites, SureStay Collection by BW is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Renovated entire property - March 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.5 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wingate Abilene
Wingate Wyndham Abilene
Wingate Wyndham Hotel Abilene
Wyndham Abilene
Wingate By Wyndham Abilene Hotel Abilene
Big Country Hotel Abilene
Hotel Big Country Hotel & Suites Abilene
Abilene Big Country Hotel & Suites Hotel
Hotel Big Country Hotel & Suites
Big Country Hotel & Suites Abilene
Big Country Hotel
Wingate By Wyndham Abilene
Big Country Abilene
Big Country
Big Country Hotel Suites
Big Country Hotel & Suites, SureStay Collection by BW Hotel
Big Country Hotel & Suites, SureStay Collection by BW Abilene

Big Country Hotel & Suites, SureStay Collection by BW Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 69 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dana

Business traveler
Liked: Staff & service, room comfort

4-14/18

All three workers I dealt with were wonderful. I had an issue with the manager more than anything. I had tried shortening my trip by one day off the end and was asking for clarification on pricing. Understandably the manager had a family obligation come up. Although in the mean time that pushed me out of the 'change window'. When booking there was only a cancellation window so that's confusing. After talking multiple times with the front desk and them taking down messages for the manager to call me, no response was ever received. I had paid at the hotel and not online. When I was checking in and out(early) I had even asked to shorten the trip by a day off the end. I was told it would require manager approval and such. Overall the stay was fine, the regular front desk were helpful, manager was a problem.
Stayed 4 nights in Apr 2025

8/10 Good

Verdun

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice place but for the price you would think they would pay for more tv channels not a big deal if just spending night or 2 but all week is different
Stayed 5 nights in Apr 2025

8/10 Good

Verdun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy how clean and nice the place look. The staff were nice and friendly as I asked them about check in/out. I would recommend this place to anyone, with the downside being the elevator had a body odor smell to it.
Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and personnel were all very nice. Our room was very clean and comfortable for a one night stay. Unfortunately, the complimentary breakfast was not very good. A couple of bites is all we could eat. Coffee was good. Need to put more $$ into the breakfast (scrambled eggs must have been out of a box?; try some link sausages that taste like sausage.). The Taylor County Taphouse for dinner was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

DOUGLAS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 1 night in Apr 2025

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aaaas
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Stayed 1 night in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

tiffany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fast and really nice!
Stayed 1 night in Mar 2025

8/10 Good

Alexis Rae

Stayed 2 nights in Mar 2025

2/10 Terrible

Janie

Left to dry

After an all day outdoor event, we went to the hotel. With confirmation and itinerary ID just to be told there was no record of our booking . Because the hotel was fully booked they would be able to accommodate us. There was definitely a breakdown in service whether it was 3rd party or in house we were left without a room for the night. I will be hesitant to use either service for future travel plans
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Noemi, SAN BENITO

Disliked: Staff & service, property conditions & facilities
No staff support, they weren't even present. Waited over half an hour to check in and to check out and then no one to attend the phone there was no one. They charged be an extra $25 on top of all other fees they had. But those they didn't want to refund it telling me that it was a part of their fees. Not right.
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Nice place to stay in Abilene. Very modern at an affordable price. Nice bed and pillows.
Stayed 1 night in Mar 2025

10/10 Excellent

mervin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price
Stayed 6 nights in Mar 2025

10/10 Excellent

Raymond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just Okay

It was a nice hotel. Did not have breakfast, just grab and go things, that were not available.
Stayed 2 nights in Mar 2025

10/10 Excellent

devan

Stayed 1 night in Feb 2025

6/10 Okay

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except highway noise
Stayed 1 night in Mar 2025

8/10 Good

Lauryn

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dyess AFB. Staff was friendly and went above and beyond to make stay nice
Stayed 3 nights in Mar 2025

8/10 Good

Joe

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

devan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 3 nights in Mar 2025