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Novotel Abidjan Plateau

4.0 star property

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Photo gallery for Novotel Abidjan Plateau

Fitness facility
Fitness facility
Lobby
Premium bedding, minibar, in-room safe, desk
Daily buffet breakfast (USD 26 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
10 Avenue du Général de Gaulle, Abidjan, 01BP 3718
  • Marché de Treichville
    ‪3 min drive‬
  • Cultural Palace
    ‪3 min drive‬
  • Marché de Cocody
    ‪7 min drive‬
  • Abidjan (ABJ-Felix Houphouet-Boigny Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, Multiple Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, River View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed, River View

  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Twin Room

Premium bedding, minibar, in-room safe, desk

Junior Twin Room

  • 538 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds OR 1 Twin Sofa Bed

Similar properties

Executive Room | Premium bedding, pillowtop beds, in-room safe, desk

Seen Hotel Abidjan Plateau

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (299)
The price is $119
per night
$142 total
includes taxes & fees
May 10 - May 11
Seen Hotel Abidjan Plateau

About this property

Novotel Abidjan Plateau

Hotel in Le Plateau
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Abidjan Plateau offers 258 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Abidjan Plateau features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 4413 square feet (410 square meters) include conference space. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Onsite self parking is complimentary. A total renovation of this property was completed in January 2016.

Novotel Abidjan Plateau is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
N'Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • N'Restaurant

Things to do

  • Arcade/game room
  • Designer stores
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4,413 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - January 2016
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Abidjan Novotel
Novotel Abidjan
Novotel Hotel Abidjan
Novotel Abidjan Africa
Novotel Abidjan Hotel
Novotel Abidjan
Novotel Abidjan Plateau Hotel
Novotel Abidjan Plateau Abidjan
Novotel Abidjan Plateau Hotel Abidjan

Novotel Abidjan Plateau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 206 reviews
Rating 8 - Good. 87 out of 206 reviews
Rating 6 - Okay. 37 out of 206 reviews
Rating 4 - Poor. 24 out of 206 reviews
Rating 2 - Terrible. 8 out of 206 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Derek Ivan

Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and a very nice bar. Had a great stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel I’m the Plateu area of Abidjan. Excelent option to see the New Year Eve fireworks of Abidjan
Stayed 2 nights in Dec 2024

4/10 Poor

Royce

Stayed 3 nights in Dec 2024

6/10 Okay

Adele

Room service was terrible
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Stayed 2 nights in Dec 2024

4/10 Poor

Raheel

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Overall its an average hotel
Stayed 2 nights in Dec 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel Abidjan

USed as a base for work locally. Rooms comfortable and staff excellent
Stayed 7 nights in Oct 2024

4/10 Poor

christophe

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 9 nights in Oct 2024

10/10 Excellent

Abdishakur

Liked: Cleanliness, property conditions & facilities
Very outstanding
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

I hoped for better

No so good experience. Poor service from housekeeping and reception. For the price of the hotel, at least the food and fruits should be fresh.
Stayed 12 nights in Apr 2024

8/10 Good

Pren Tsylia

Liked: Cleanliness, staff & service
good location, nice food options.
Stayed 3 nights in Apr 2024

4/10 Poor

Francis

Stayed 2 nights in Jan 2024

6/10 Okay

TIASSE HAMED

Liked: Cleanliness, amenities, property conditions & facilities
Quiet , beautiful place but the staff has to be more courteous and professional
Stayed 1 night in Dec 2023

10/10 Excellent

fci

Stayed 1 night in Nov 2023

10/10 Excellent

Alain

Stayed 2 nights in Oct 2023

4/10 Poor

Ifeanyi

Business traveler
Disliked: Staff & service
I have never kept a review on any site and this will be my first. I have stayed at Novotel like 3 times now and this time he staff were rather absent minded. from I have 2 bookings please do not allow my room lapse and the staff did not do it . The keys lapsed and came in from the bank and the key lapsed and it took the intervention of 2 laptops to open the room -Mind you I had to go back to the bank and missed the appointment a I could not pick the document quickly. Also the TV went out so many times and it took me going to the service desk twice to remind them each time. Requested to speak to a Manager one night there was no Manager , no Supervisor and the next day dropped my number for a manager to call. Guess what No Manager called. I just realised that the service was tacky. and I spent 10days going through this. I really was not happy and not sure next time around I will be staying at Novotel Plateau in Abidjan.
Stayed 8 nights in May 2023

10/10 Excellent

Edem

Liked: Cleanliness, staff & service, property conditions & facilities
Good place with an awesome river front view, helpful staff especially Kwaoku. I
Stayed 3 nights in Apr 2023

8/10 Good

kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel Le plateau

Nice hotel . Nice bar and restaurant area. Service at reception is slow so don’t leave checkout for the last minute . Most of the staff are generally pleasant. No decent restaurants within walking distance so you have to grab a taxi or eat at the hotel . Lovely views if you have river facing .
Stayed 4 nights in Dec 2022

8/10 Good

Phil

Business traveler
Liked: Cleanliness
Hotel is in the Plateau an old part of town and mostly offices surrounding the property so after 5pm the entire area is dead. Nothing is open including the weekend. Unless you know Abidjan well enough to venture out by Yango or Uber. Local taxis are plentiful but look shady and vehicles look dirty and unsave. Food in hotel is ok. Breakfast buffet is the same everyday. It gets boring after day 2. Rooms are clean and adequate. Wifi sucks though. Keeps dropping.
Stayed 12 nights in Sep 2022

6/10 Okay

NEIL

Business traveler
Disliked: Staff & service
The hotel itself is quite nice and the rooms are comfortable. Wifi is only strong on the ground floor, and the food was average at best. However The gym is good and so is the pool.
Stayed 6 nights in Jun 2022

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness

Disappointing

We were offered an upgrade on check-in, which it later turned out was much more expensive than originally explained. However, we had already committed by this point so proceeded under the illusion the upgrade would be significant. However, it was negligible. The complementary minibar was not restocked at all, the view that was meant to be an improvement was uninspiring, and the room was not bigger than the original. Overall, a disappointment.
Stayed 4 nights in Jun 2022

8/10 Good

Louize

Stayed 5 nights in Mar 2022

8/10 Good

Pungu

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like Novotel because of the approximately in town and other cities in the capital cite
Stayed 2 nights in Mar 2022

6/10 Okay

Samuel B

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
my wife and I stayed here for about two weeks. It is a pretty nice hotel and centrally located. The entire staff especially at the bar lacked good customer service. We had two prices for the same tea and bread. One order at about $5.00 and the order at about $9. Same for cocktail my wife ordered. This time price was consistent but one was a mix of pineapple, orange, and passion while another bar tender told us we could only have pineapple, orange, or passion. The internet connection was very bad on the 8th floor where we stayed. This may be just the 8th floor as the reception area has excellent internet service. Many guests came down at the reception to work. We believe for better internet service. The hotel is also very expensive relative to food and drinks. We did not have breakfast, lunch, or dinner at the hotel since they were very expensive. Buffet breakfast about $25 per person and lunch about $50 per person. But thank goodness the hotel is centrally located so many nearby coffee shops and restaurants have very low or reasonable prices. The security is excellent and the security company has professional, very trained and excellent staff both the outside security and those inside. It is a very nice hotel apart from the bad customer service and the very high prices for food and drinks.
Stayed 11 nights in Mar 2022