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Bensons Hotel

3.0 star property

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Photo gallery for Bensons Hotel

Superior Studio | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Daily buffet breakfast (EUR 17.50 per person)
Superior Studio | Living area | 24-inch flat-screen TV with cable channels, TV
Superior Studio | Private kitchen
Superior Studio | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Bahnhofstraße 3, Aachen, 52064
  • RWTH Aachen University
    ‪6 min walk‬
  • Aachen Cathedral
    ‪10 min walk‬
  • Carolus Thermen Bad Aachen
    ‪4 min drive‬
  • Liege (LGG)
    ‪44 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Comfort Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking, Private Bathroom

Standard Single Room, 1 Twin Bed, Non Smoking, Private Bathroom | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Twin Bed, Non Smoking, Private Bathroom

  • 160 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Bensons Hotel

3-star Aachen hotel, connected to a rail/subway station in Aachen-Mitte
This smoke-free hotel features concierge services, dry cleaning, and laundry facilities. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Bensons Hotel offers 14 accommodations with complimentary bottled water and hair dryers. A pillow menu is available. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Aachen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Bensons Hotel features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Aachen hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on request.

Bensons Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 17.50 per person

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (8 AM - 2:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Horngasse 2a, 52064 Aachen (Nachteingang Hotel)]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-2 PM on Sundays.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children 5 and younger are not allowed at this property; All guests older than 5 are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 5 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

bensons hotel Aachen
bensons Aachen
bensons hotel Hotel
bensons hotel Aachen
bensons hotel Hotel Aachen

Bensons Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 10 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely 2 night stay, would stay again if I was in Aachen
Stayed 2 nights in Apr 2023

8/10 Good

Traveler, Kansas City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the main train station. No elevator meant hauling bags up several flights of stairs. The front desk hours were a concern when our train was delayed but we did get to check in before the desk was closed. When we left early in the morning, there was no way to lock our door (with a key) and leave the key at the desk. I put the key in the second floor housekeeping room which was unlocked.
Stayed 2 nights in Nov 2018

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bensons is one of the best 3-star hotels that I have experienced in many a long year. It is set in a quiet street just a stone's throw from Aachen main station, and within a 10 minute walk of the Main City Square with its excellent restaurants. The service is friendly, the breakfast is adapted to your own particular tastes, the rooms are well-appointed with those little touches like mineral water and fruit, and the Reception team is extremely helpful. When I next return to Aachen, I'll stay nowhere else.. are extremely helpful. water y s
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet close to the town centre!

Very nice boutique hotel in a quiet but close to the centre of the town area!
Stayed 1 night in Sep 2018

6/10 Okay

BD, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very noisy. Neighborhood a bit sketchy. Staff very nice and helpful. Rooms clean and comfortable.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel mit teils alten Schränken

Hotel im super Zustand. Neue und alte Möbel gemischt aber funktional und sehr bequem. Keine Klimaanlage im Zimmer daher sehr warm wenn draußen Heiß. Uns wurde eine Ventilator angeboten. Frühstück war echt nett hergerichtet und super lecker. Es gab alles was das Herz begehrt.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Prof. Dr. Eberhard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich war mit dem Hotel sehr zufrieden und komme sehr gerne wieder !
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

MASAO

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommend und hilfsbereit, schöne, ruhige, saubere Zimmer in Bahnhofsnähe, kurzer Spaziergang in die Altstadt. Perfekt!
Stayed 1 night in Oct 2022

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

PONCHEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Hirofumi

Liked: Staff & service
朝食が美味しい
Stayed 2 nights in Nov 2018