*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Niwa Tulum Luxury Suites features an outdoor pool, a rooftop terrace, and a garden. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Niwa Tulum Luxury Suites has designated areas for smoking.
- Luggage storage
- Wheelchair accessible – no
- Number of outdoor pools - 1
- Rooftop terrace
- Designated smoking areas
- Front desk (limited hours)
- Total number of rooms - 5
- Free self parking
- Number of floors - 3
- Free WiFi
- No accessible airport shuttle
- Number of buildings/towers - 2
- Airport transportation (surcharge)
- Garden
- Outdoor furniture
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Kitchen
- Separate dining area
- Full-sized refrigerator/freezer
- Microwave
Room Amenities
Niwa Tulum Luxury Suites offers 5 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables and kitchen islands. Pillowtop beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Daily housekeeping
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Premium bedding
- Microwave
- Cookware, dishware, and utensils
- Wireless internet access
- Blackout drapes/curtains
- Kitchen
- Shower only
- Separate dining area
- Dishwasher
- Full-sized refrigerator/freezer
- Stovetop
- Free WiFi
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Rainfall showerhead
- Oven
- Washing machine
- Towels provided
- Bedsheets provided
- Number of beds 2
- Blender
- Griddle
- Soap
- Shampoo
- Toilet paper
- Local maps
- Window screens
- Laptop-friendly workspace
- Freezer
- Wardrobe or closet
- Dining table
- Kitchen island
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Stair-free path to entrance
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4)
- Pet fee: MXN 300 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Front desk opens daily at 8:00 AM
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Front desk closes daily at 7:00 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of MXN 300 per pet, per night
- Dogs and cats only
- 1 total (up to 44 lbs per pet)
- Pets cannot be left unattended
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Hotel Niwa Tulum
- Niwa Tulum Luxury Suites Hotel
- Niwa Tulum Luxury Suites Tulum
- Niwa Tulum Hotel Luxury Suites
- Niwa Tulum Luxury Suites Hotel Tulum
Hotel Reviews
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