In addition to a full-service spa, Era Hotel & SPA Tulum features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Tulum hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary uncovered self parking is available on site.
Era Hotel & SPA Tulum is a smoke-free property.
Era Hotel & SPA Tulum offers 9 accommodations with minibars and safes. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and in-room massages can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Era Hotel & SPA Tulum has a restaurant on site.
Room service (during limited hours) is available.
The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 10:30 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 PM
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Only registered guests are allowed in the guestrooms.
Contactless check-in and contactless check-out are available.