Junior Suite, 1 King Bed with Sofa bed, Garden Area
Bed Count 1 King Bed Maximum Occupancy 3 Max
$102*
Per night/room
Jun 1 - Jun 2
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Cielo Maya Beach Tulum like an outdoor pool and a children's pool.
Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a rooftop terrace and a garden.
Cielo Maya Beach Tulum is a smoke-free property.
- Picnic area
- Daily
- Number of outdoor pools - 1
- Rooftop terrace
- Number of bars/lounges - 1
- Front desk (limited hours)
- Beach umbrellas
- Free breakfast
- Tours/ticket assistance
- Beach sun loungers
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- On private beach
- Spa services on site
- Area shuttle (surcharge)
- Free reception
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Free cooked-to-order breakfast
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Laundry facilities
- Beach towels
- Total number of rooms - 18
- Television in common areas
- Number of floors - 2
- Arcade/game room
- Airport transportation (surcharge)
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- On private beach
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Sofa bed
- Free cribs/infant beds
Room Amenities
Cielo Maya Beach Tulum offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Daily housekeeping
- Bathrobes
- Free toiletries
- Hair dryer
- Ceiling fan
- Espresso maker
- Premium bedding
- Iron/ironing board (on request)
- Free bottled water
- Premium TV channels
- Slippers
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Down comforter
- TV size measurement: inch
- Free cribs/infant beds
- LED TV
- Towels provided
- Number of beds 2
- Closed captioned TV
- Bed sheets not available
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Guests are offered a complimentary cooked-to-order breakfast each morning. A complimentary manager's reception is offered each day.
Onsite venue - This fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Handrails in stairways
- Well-lit path to entrance
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Playground on site
- Ecotours nearby
- Boat tours on site
- Bicycle rentals on site
- Kayaking on site
- Scuba diving nearby
- Ziplining nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
Staffed front desk
Onsite COVID-19 testing (PCR) is available
Onsite COVID-19 testing (Antigen) is available
Smoke detector
Reservations are required for onsite COVID-19 testing
Front desk opens daily at 7:00 AM
Front desk closes daily at 10:30 PM
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Cielo Maya Tulum
- Cielo Maya Beach Tulum Hotel
- Cielo Maya Hotel
- Cielo Maya
- Cielo Maya Beach Tulum Hotel
- Cielo Maya Beach Tulum Tulum
- Cielo Maya Beach Tulum Hotel Tulum
Hotel Reviews
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