*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, spa services, and a terrace. Onsite self parking is complimentary. A total renovation of this property was completed in October 2020.
Casa Altamar is a smoke-free property.
- Number of outdoor pools - 1
- Number of bars/lounges - 1
- Tours/ticket assistance
- Year Built - 2009
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Swimming pool
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Laundry facilities
- Total number of rooms - 11
- Number of floors - 3
- Gated community
- Number of buildings/towers - 1
- Garden
- Off-street parking
Room Amenities
Casa Altamar offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.
- Air conditioning
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Ceiling fan
- Access via exterior corridors
- Blackout drapes/curtains
- In-room massage available
- Shower only
- In-room safe (laptop compatible)
- Free WiFi
- Individually furnished
- Individually decorated
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
- Number of beds 2
- Local maps
- Window screens
- Guidebooks or recommendations
- Electrical adapters/chargers
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:30 AM.
Casa Altamar has a restaurant on site.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, and Swedish massages.
- Sports massage
- Deep tissue massage
- Swedish massage
- Couples treatment rooms
- Massages
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for continental breakfast: approximately USD 30 to 35 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
No front desk
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Minimum guest age is 12
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 12 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Hotel Names
- Casa Altamar Hotel
- Casa Altamar Tulum
- Casa Altamar Hotel Tulum
Hotel Reviews
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