In addition to a full-service spa, Sheraton Grand Incheon Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a grocery/convenience store. This 5-star property offers access to a 24-hour business center and 10 meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 5522 square feet (513 square meters) include conference space. This Art Deco hotel also offers a fitness center, spa services, and a terrace. A shuttle from the hotel to the airport is complimentary to guests at scheduled times. Complimentary self parking is available on site, along with a car charging station.
Sheraton Grand Incheon Hotel is a smoke-free property.
Sheraton Grand Incheon Hotel offers 321 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge)
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
FEAST - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Open daily.
BENE - This steakhouse specializes in Italian cuisine and serves brunch, lunch, and dinner. Open daily.
YUE - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
HAUTE PATISSERIE - This café serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.
The Spa Hasta has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Children under 13 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out time is 11:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children under 19 years old to access the Club Lounge.
Pool access may be restricted during busy times from 2-6 PM.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Credit card pre-authorization
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Car not required
Pets allowed in specific rooms only
Security system
Staffed front desk
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are not in place
Contactless check-in is not available
Property follows regional sanitization guidelines CESCO (S. Korea)
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Pool access available from 6:30 AM to 9:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
For the benefit of our customers, we have provided a rating based on our rating system.